Hotel Cluster Operations Director

7 days ago


Singapore A HOTEL DESKER PTE. LTD. Full time
Operations Manager Job Description

We are seeking an experienced and dynamic leader to oversee the daily operations of multiple hotels within our portfolio.

This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:
  • Oversight of day-to-day operations across multiple hotels.
  • Development and implementation of operational strategies to enhance efficiency and guest satisfaction.
  • Ensuring compliance with health, safety, and regulatory requirements.
  • Monitoring and managing budgets to meet financial targets.
  • Collaboration with department heads for seamless operation across hotel functions.
  • Leadership and mentorship of hotel management teams, fostering a culture of excellence.
  • Analyzing operational performance and implementing improvements as needed.
  • Coordination with sales and marketing teams to drive occupancy and revenue.
  • Addressing and resolving guest complaints in a timely manner.
  • Conducting regular site visits to ensure high standards across all properties.
Requirements:
  • Proven experience in hotel operations management, preferably within a cluster or multi-property role.
  • Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to make strategic decisions and manage multiple priorities under pressure.
  • Familiarity with health, safety, and regulatory requirements in the hospitality industry.
  • Strong problem-solving abilities and attention to detail.
  • Strong leadership and team management skills.
  • Ability to work under pressure and manage multiple priorities.
  • Commitment to delivering high-quality guest service.
Compensation:

The estimated annual salary for this position is SGD $80,000 - SGD $120,000, depending on experience. The company also offers competitive performance-based bonuses, opportunities for professional growth, and employee discounts on hotel stays and services.



  • Singapore AMRISE HOTEL PTE LTD Full time

    Hotel Operations DirectorSalary: $4,500-$5,500About the Role:We are seeking a seasoned Hotel Operations Director to oversee the daily operations of multiple hotels within our portfolio. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.Key Responsibilities:Develop and implement...


  • Singapore Studio M Hotel Singapore Full time

    The Cluster Director of Operations is a key member of M Social Singapore and Studio M Hotel leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and...


  • Singapore A HOTEL DESKER PTE. LTD. Full time

    About the RoleA HOTEL DESKER PTE. LTD. is seeking an experienced Hotel Operations Director to oversee the daily operations of multiple hotels within our portfolio.The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective...


  • Singapore AMRISE HOTEL PTE LTD Full time

    OverviewWe are seeking a seasoned Hotel Operations Director to oversee the daily operations of multiple hotels within our portfolio. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.Key Responsibilities:Lead and manage hotel management teams to ensure seamless operation across all hotel...


  • Singapore A HOTEL DESKER PTE. LTD. Full time

    Operations and Hotel Cluster ManagerWe are seeking an experienced Operations Manager to oversee the daily operations of multiple hotels within our portfolio.About the RoleThis is a challenging opportunity for a dynamic and strategic leader to ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals.Key...


  • Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

    Job SummaryAt AMRISE HOTEL DICKSON PTE. LTD., we are seeking an experienced Senior Hotel Operations Director to oversee the daily operations of multiple hotels within our portfolio. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.About the RoleWe are looking for a seasoned professional...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    Job Title:Operations Director - Bugis HotelsAbout the Role:We are seeking an experienced and dynamic Operations Director to oversee the daily operations of multiple hotels within our portfolio in Bugis. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial...


  • Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

    Operations Manager Job OpportunityWe are seeking an experienced and dynamic professional to lead our hotel operations as an Operations Manager. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.About the RoleOversee the day-to-day operations of multiple hotels within our...


  • Singapore AMRISE HOTEL PTE LTD Full time

    About AMRISE HOTEL PTE LTDAMRISE HOTEL PTE LTD is a renowned hospitality company seeking an experienced Operations Manager to lead our daily operations. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.Job Summary:We are looking for a dynamic individual to oversee the day-to-day...


  • Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

    Hotel Operations Director RoleAbout the JobWe are seeking a seasoned Hotel Operations Director to oversee daily operations in multiple hotels within our portfolio. This is an exceptional opportunity for a highly skilled professional to lead and mentor hotel management teams, drive operational excellence, and achieve financial goals.Job ResponsibilitiesDirect...


  • Singapore SHERATON TOWERS SINGAPORE HOTEL Full time

    Sheraton Towers Singapore Hotel Job OpportunityJob Title: Hotel Operations DirectorLocation: Sheraton Towers Singapore HotelEstimated Salary: SGD 120,000 - SGD 180,000 per annumWe are seeking an experienced Hotel Operations Director to lead our Rooms Division and drive operational excellence at the Sheraton Towers Singapore Hotel.ResponsibilitiesOversee the...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    At A HOTEL BUGIS PTE. LTD., we are seeking an experienced and dynamic Operations Manager to oversee the daily operations of multiple hotels within our portfolio.Salary: $4500-$5500 per month, depending on experience.About the RoleThe ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    Job SummaryWe are seeking a seasoned and results-driven Senior Operations Director to oversee the daily operations of multiple hotels within our portfolio in Bugis, Singapore. This role requires strong leadership skills, effective communication, and a passion for delivering exceptional guest experiences.Key Responsibilities:Oversight of day-to-day operations...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    Company OverviewMomentus Hotel Alexandra is a leading hotel brand dedicated to providing exceptional guest experiences. Our team is passionate about delivering outstanding service and exceeding customer expectations.SalaryThe estimated salary for this position is $120,000 - $180,000 per annum, depending on experience and qualifications.Job DescriptionWe are...


  • Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    Job DescriptionWe are seeking a highly skilled Hotel Operations Director to join our team at Four Seasons Hotel Singapore.About the Role:Lead the Housekeeping Department, ensuring exceptional guest satisfaction and high standards of cleanliness and maintenance throughout the hotel.Collaborate with Front Office teams to ensure seamless guest experiences and...


  • Singapore VILLAGE HOTEL SENTOSA Full time

    The individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests...


  • Singapore A HOTEL DESKER PTE. LTD. Full time

    Hotel Operations Management RoleWe are seeking a seasoned and results-driven Operations Manager to lead our hotel operations teams in Singapore.About the RoleJob Summary: The ideal candidate will oversee the daily operations of multiple hotels within our portfolio, ensuring smooth day-to-day management, high service standards, and financial goals...


  • Singapore Hilton Worldwide, Inc. Full time

    Job Description - Cluster Sales Manager/Cluster Senior Sales Manager-Corporate (Conrad Centennial Singapore & Conrad Singapore Orchard (HOT0B605)Work Locations Conrad Centennial Singapore, Two Temasek Boulevard, Singapore 38982Overview of Role A Cluster Sales Manager/Cluster Senior Sales Manager (Corporate) with Conrad Hotels and Resorts manages designated...


  • Singapore CAPELLA HOTEL, SINGAPORE Full time

    The CAPELLA HOTEL, SINGAPORE is seeking a highly skilled and experienced Hotel Operations Director - In-Room Dining to join its team.Role OverviewThe successful candidate will be responsible for leading the In-Room Dining team to deliver exceptional guest experiences and ensure seamless operations. This role requires a strong leader who can drive service...


  • Singapore VILLAGE HOTEL SENTOSA Full time

    The individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests...