Customer Service Representative

5 days ago

Singapore beBeeCareer Full time $40,000 - $80,000
Customer Service Representative Job Description

We are seeking a highly skilled and enthusiastic Customer Service Representative to handle customer inquiries via calls, emails or live chat. This role requires the ability to provide accurate, friendly and efficient service while using AI-powered tools to enhance customer interactions.

Main Responsibilities:
  • Respond to customer inquiries via calls, emails or live chat
  • Provide prompt and effective solutions to customer complaints
  • Use AI-powered tools to streamline customer interactions
  • An opportunity to develop coaching skills and participate in special projects for top performers
Key Requirements:
  • Fluency in English and one other language (Mandarin/Malay/Tamil)
  • Ability to work on various schedules, including shifts
  • Excellent communication and problem-solving skills
  • Tech-savviness and eagerness to learn new systems
What We Offer:
  • A competitive salary plus performance bonuses
  • Ongoing training in AI customer service tools
  • Career progression opportunities in customer service and beyond
About This Role:

This is an excellent opportunity to grow your career as a Customer Service Representative. You will have the chance to develop your skills, work with a talented team, and contribute to delivering exceptional customer experiences.

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