Digital Commerce Strategy Manager

6 days ago

Singapore FOOD REPUBLIC PTE. LTD. Full time
Role Overview

The ideal candidate will drive sales growth, manage online stores, and develop e-commerce strategies to boost revenue for FOOD REPUBLIC PTE. LTD.

About the Job

We are seeking an experienced E-Commerce Assistant Manager to lead our digital commerce efforts and implement innovative solutions to enhance customer experiences, operations, and sales performance.

Key Responsibilities
  • Optimize online product catalogues, descriptions, images, and pricing across various marketplaces to increase sales and customer engagement.
  • Collaborate with the Operations and IT Teams to ensure accurate inventory management, order fulfillment, and efficient supply chain logistics.
  • Develop and execute new business ideas and strategies to drive e-commerce revenue growth and expand our online presence.
  • Maintain excellent relationships with marketplaces' account managers to negotiate win-win sales agreements and mutually beneficial partnerships.
  • Monitor customers' reviews, feedback, or issues and create action plans to resolve and prevent recurrence.
  • Work closely with the marketing team to design and implement marketing strategies that engage and convert customers.
  • Analyze sales and customer behavior to identify trends, opportunities, and areas for improvement.
  • Conduct market research to stay up-to-date on industry trends, competitor activity, and emerging technologies.
  • Track and analyze sales, conversion rates, and customer acquisition metrics to inform data-driven decisions.
  • Identify areas for improvement and recommend solutions to optimize e-commerce operations, enhance customer experiences, and increase revenue.

Requirements
  • Bachelor's degree in Marketing, Business, or a related field.
  • Minimum 3 years of e-commerce experience in food and beverage or a related industry.
  • Candidates with prior new business development experience in the food and beverage industry will have a competitive advantage.
  • Strong knowledge of e-commerce platforms, including their features, benefits, and best practices.
  • Proficiency in Google Analytics, social media, and marketing tools to measure performance and optimize campaigns.
  • Excellent communication, organizational, and analytical skills to effectively collaborate with cross-functional teams and drive results.

Educational Background

A Bachelor's degree in Marketing, Business, or a related field is required. Candidates with a Master's degree or higher will be preferred.


Salary Range

The estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience and qualifications.


Why Join Us

At FOOD REPUBLIC PTE. LTD., we offer a dynamic work environment, opportunities for professional growth, and a competitive salary package. If you are passionate about e-commerce, have a strong track record of achievement, and are looking for a challenging role, we encourage you to apply.

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