Senior Quality Engineer
5 days ago
We are seeking a highly skilled Senior Customer Quality Engineer to join our team at Heraeus Materials Singapore PTE. LTD.
Job SummaryThis is an exciting opportunity for a seasoned quality professional to drive quality excellence in customer relationships and internal processes. As a Senior Customer Quality Engineer, you will be responsible for ensuring customer satisfaction through effective quality management, problem-solving, and process improvement.
Responsibilities:- Customer Quality Management: Engage with customers to understand their quality expectations and negotiate agreements on quality procedures, standards, and specifications.
- Problem-Solving: Investigate customer complaints and feedback, monitor KPIs, and implement corrective actions to improve quality.
- Process Improvement: Drive quality improvement projects with customers, establish systems and standards, and analyze statistical data to inform decision-making.
- Audits and Compliance: Coordinate customer audits, review audit reports, and ensure compliance with quality management systems.
- Bachelor's degree in Customer Quality Engineering, Engineering, Material Science, or related field.
- At least 3 years of experience in a customer quality role, preferably in a manufacturing or engineering environment.
- Knowledge of ISO 9001/IATF 16949 quality management systems and SPC principles.
- Proficiency in statistical analysis tools like Minitab or JMP.
- An estimated salary of SGD $80,000 - $110,000 per annum, depending on experience.
- A dynamic work environment with opportunities for growth and development.
- A competitive benefits package, including medical and dental insurance, retirement plan, and paid time off.
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