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Pet Shop Sales Assistant

3 weeks ago

Singapore beBeeRetailSales Full time $3,500 - $4,500
Key Roles and Responsibilities of a Retail Sales Associate

We are seeking a retail sales associate to provide exceptional customer service and support the day-to-day operation of our pet shop.

Main Accountabilities:
  • Website Management and Order Fulfillment: Assist with the management of our e-commerce website and ensure timely order fulfillment for online purchases, guaranteeing excellent customer satisfaction.
  • Cashier Duties: Perform cashier duties, including handling transactions, maintaining a clean and organized cash handling area, and providing customers with seamless payment experiences.
  • Maintenance of Store Environment: Maintain a safe and hygienic environment for staff, customers, and pets by performing general housekeeping tasks, adhering to high standards of cleanliness and organization.
  • Ad-Hoc Support: Assist with ad-hoc duties as assigned by management, demonstrating flexibility and adaptability in a fast-paced work environment.
Requirements:
  • Customer Service Oriented: Possess excellent communication skills, providing outstanding customer service, resolving queries efficiently, and ensuring customer loyalty.
  • Flexibility and Availability: Be able to work in a fast-paced environment, commit to working weekdays and weekends/public holidays, and be available to cover shifts as required.
  • Digital Literacy: Possess basic knowledge of Microsoft Office applications, including Excel and PowerPoint, to effectively manage administrative tasks and enhance productivity.
  • Additional Assets: Experience in website management and social media is an added advantage, enabling the candidate to stay ahead in today's digital landscape.
Essential Skills:
  • Microsoft Office: Proficient in using Microsoft Office applications, including Excel and PowerPoint.
  • Social Media: Familiarity with social media platforms, enhancing the ability to engage with customers and promote products effectively.
  • Housekeeping: Skilled in maintaining a clean and organized store environment, adhering to high standards of hygiene and safety.
  • Pet Care: Comfortable around pets, ensuring their well-being and safety at all times.
  • Sales Techniques: Experienced in selling products, utilizing effective techniques to meet sales targets and enhance customer satisfaction.
  • Website Management: Ability to manage e-commerce websites, ensuring seamless order fulfillment and exceptional customer experiences.
  • Cashiering: Skilled in handling transactions, maintaining accurate records, and providing excellent customer service.
  • Communication Skills: Excellent communication skills, both written and verbal, facilitating effective collaboration with colleagues and customers alike.
  • Teamwork: A strong team player, contributing to a positive and productive work environment, supporting colleagues, and achieving shared goals.
  • Customer Service: Dedicated to delivering outstanding customer service, addressing queries efficiently, and ensuring customer loyalty.