Human Resources Manager

2 weeks ago

Singapur, Singapore Shangri-La Full time

We are seeking a highly skilled and experienced Human Resources professional to join our team at Shangri-La.

About the Role:

The Assistant Manager, Human Resources will be responsible for maintaining and enhancing the staff welfare to ensure high morale and amongst staff members. This includes annual staff welfare budgeting and expenditure, observing the highest hygiene standards in staff back of house area and other facilities, and ensuring that staff transport is provided efficiently.

Key Responsibilities:

  • Staff Welfare & Recreation:
    • Responsible for annual staff welfare budgeting and expenditure.
    • Maintains and enhances the staff welfare to ensure high morale and amongst staff members.
    • Observes the highest hygiene standards in staff back of house area and other facilities are in proper order (Staff Café, Locker, Entrance, Corridors)
    • Ensures that staff transport is provided efficiently.
    • Ensures that foreign staff living accommodation is updated with MOM timely and ensures the authenticity of their living location and condition.
    • Plans and operationalize staff activities that can bolster engagement and sense of community that will foster stronger engagement at work.
    • Responsible for maintaining up to date employee benefits program (ie Corporate discounts, Complimentary room nights)
  • Industrial Relations & Disciplinary:
    • Foster and enhances harmonious employee relations to increase efficiency and to boost staff morale.
    • Maintains active communications and relations with staff engagement committee and union.
    • Counsels employees on a job-related issues and where necessary of a personal nature
    • Handle employee grievances and work with Division Heads on related issues
    • Maintains an up-to-date record on Disciplinary records.
    • To advise and assist employees and department heads regarding Statutory, Human Resources policies and company practices (Code of conduct & Employment of Relatives)
    • Act to facilitate resolution of employee relations issues
    • Actively promotes staff social, CSR and sports events (internal / external).
    • Actively promotes staff social and sports events
  • Communication:
    • Maintains effective internal communication with Department Heads, Supervisors and all employees
    • Staying in touch with the ground and having the depth of understanding of the ground and its sentiments towards staff policy matters and HR matters.
    • Handling staff grievances and disciplinary issues.
    • Counsel employees on job-related issues and where necessary on issues of personal nature.
    • Manage cross department dialogues.
    • Ensures that staff notice boards are updated.
  • Staff Recognition, Incentive or Motivational Schemes:
    • Implement staff motivation, recognition and incentive programmes for the Hotel.
    • Administers the following schemes:
    • Excellent Service Awards (EXSA)
    • Long Service Awards
  • OHS and Environmental Concerns:
    • Recommend measures to help ensure the safety of colleagues from potentially hazardous work methods, processes, or materials.
    • Advise communities or institutions regarding health or safety issues.
    • Maintain or update medical/ emergency response plans or procedures.
    • Develop or maintain medical monitoring programs for employees

About Us:

Shangri-La is a world-renowned hospitality group with a commitment to excellence and a passion for delivering exceptional guest experiences. We are seeking a talented and dedicated individual to join our team as Assistant Manager, Human Resources.

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