Spa Operations Manager

1 month ago


Singapur, Singapore Capella Singapore Full time
Spa Reception Supervisor

At Capella Singapore, we are seeking a highly skilled Spa Reception Supervisor to join our team. The successful candidate will be responsible for overseeing the smooth operation of our spa reception, ensuring exceptional guest experiences, and leading a team of spa receptionists and therapists.

Key Responsibilities:
  • Manage spa reception operations, including guest arrivals, departures, and reservations.
  • Lead a team of spa receptionists and therapists, providing guidance and support to ensure exceptional service delivery.
  • Develop and implement training plans to enhance staff skills and knowledge.
  • Monitor and maintain accurate records of guest preferences and feedback.
  • Communicate effectively with management and other departments to ensure seamless operations.
Requirements:
  • At least 3 years of experience in a luxury spa or similar field.
  • Strong knowledge of the spa industry and its best practices.
  • Excellent leadership and communication skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
Talent Profile:

We are looking for a motivated and experienced individual who is passionate about delivering exceptional guest experiences. If you have a strong background in spa operations and leadership, we encourage you to apply for this exciting opportunity.



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