Claims Processor
12 hours ago
Job Overview
We are seeking a highly organized and detail-oriented Claims Administrator to join our team at the Prudential Assurance Company Singapore (PTE) Limited. As a key member of our operations team, you will play a critical role in ensuring that claims are processed efficiently and accurately.
Key Responsibilities:
- Register claims within established timelines, ensuring all data is entered accurately.
- Manage claims mailboxes for incoming submissions.
- Oversee incoming and outgoing correspondences, including sorting, scanning, mailing, and arranging for courier services. Maintain a log of all outgoing documents.
- Contact Financial Consultants and customers for claim cheque collection.
- Follow up on Grants and Court Orders to facilitate claims payment.
- Generate letters for claims with instalment payments due.
- Make phone calls to clinics/hospitals for validation and follow up with medical institutions for information/documents and outstanding requirements.
- Provide administrative support in retrieving and returning original documents to customers.
- Support the team in administrative and operational duties and ad-hoc tasks as assigned.
Requirements:
- Customer-centric approach
- Self-motivated and independent with the ability to perform tasks effectively and accurately
- Team player
- Ability to handle large volumes of applications
Desirable Skills:
- Proficient in MS Office – Word, PowerPoint, Excel, Outlook
- Good communication and interpersonal skills
- Passed English and Mathematics with good credit
Education:
- Minimum GCE 'A' levels or Diploma holder
Language:
- English
Estimated Salary: SGD 40,000 - SGD 60,000 per annum, depending on experience and qualifications.
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