Claims Processor

12 hours ago


Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

Job Overview

We are seeking a highly organized and detail-oriented Claims Administrator to join our team at the Prudential Assurance Company Singapore (PTE) Limited. As a key member of our operations team, you will play a critical role in ensuring that claims are processed efficiently and accurately.

Key Responsibilities:

  • Register claims within established timelines, ensuring all data is entered accurately.
  • Manage claims mailboxes for incoming submissions.
  • Oversee incoming and outgoing correspondences, including sorting, scanning, mailing, and arranging for courier services. Maintain a log of all outgoing documents.
  • Contact Financial Consultants and customers for claim cheque collection.
  • Follow up on Grants and Court Orders to facilitate claims payment.
  • Generate letters for claims with instalment payments due.
  • Make phone calls to clinics/hospitals for validation and follow up with medical institutions for information/documents and outstanding requirements.
  • Provide administrative support in retrieving and returning original documents to customers.
  • Support the team in administrative and operational duties and ad-hoc tasks as assigned.

Requirements:

  • Customer-centric approach
  • Self-motivated and independent with the ability to perform tasks effectively and accurately
  • Team player
  • Ability to handle large volumes of applications

Desirable Skills:

  • Proficient in MS Office – Word, PowerPoint, Excel, Outlook
  • Good communication and interpersonal skills
  • Passed English and Mathematics with good credit

Education:

  • Minimum GCE 'A' levels or Diploma holder

Language:

  • English

Estimated Salary: SGD 40,000 - SGD 60,000 per annum, depending on experience and qualifications.


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