Luxury Goods Consultant

5 days ago


Singapore WECRUIT PTE. LTD. Full time
Job Overview

We are seeking an experienced Luxury Goods Consultant to join our team at WECRUIT PTE. LTD. As a Luxury Goods Consultant, you will be responsible for providing exceptional customer service and product knowledge to our clients.

About the Role

The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to stay up-to-date with the latest jewelry trends and styles. You will be working in a fast-paced environment, ensuring that our store is always tidy and well-organized, and that customers receive a personalized shopping experience.

Key Responsibilities

* Assist customers in selecting and purchasing luxury goods according to their preferences and budget
* Provide product information, including details about gemstones, metals, and jewelry maintenance
* Maintain a clean and organized store environment
* Process customer transactions accurately and efficiently using our Point of Sale system
* Address customer queries, issues, and returns professionally and politely

Requirements

To be successful as a Luxury Goods Consultant, you will need:
  • Product Knowledge: Excellent knowledge of luxury goods, including jewelry, watches, and other high-end products
  • Visual Merchandising: Ability to create visually appealing displays and maintain a tidy store environment
  • Customer Experience: Exceptional customer service skills, with the ability to understand and meet customer needs
  • Social Media: Basic understanding of social media platforms and their role in marketing luxury goods
  • Housekeeping: Ability to maintain a clean and organized store environment
  • Interpersonal Skills: Strong communication and teamwork skills, with the ability to work effectively in a fast-paced environment
  • Inventory: Basic understanding of inventory management principles and practices
  • Purchasing: Ability to make informed purchasing decisions based on customer needs and sales data
  • Retail Sales: Proven sales experience in a retail or luxury goods environment
  • Selling: Excellent selling skills, with the ability to upsell and cross-sell luxury goods
  • Inventory Management: Ability to manage inventory levels and maintain accurate stock records
  • Good Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues
  • Attention to Detail: High level of attention to detail, with the ability to identify and resolve customer queries and issues
  • Accountability: Ability to take ownership of customer interactions and ensure a positive shopping experience
  • Cashiering: Proficiency in using Point of Sale systems to process customer transactions
  • Customer Satisfaction: Commitment to delivering exceptional customer service and achieving high levels of customer satisfaction
  • Team Player: Ability to work effectively as part of a team, supporting colleagues to achieve sales targets and improve customer satisfaction
  • Customer Service Experience: Proven customer service experience in a retail or luxury goods environment
  • Pricing: Understanding of pricing strategies and the ability to advise customers on the best value options

What We Offer

We offer a competitive salary range of SGD $45,000 - $60,000 per annum, depending on experience, plus additional benefits and incentives.

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