Executive Ophthalmology Operations Manager
4 days ago
We are seeking an experienced Executive Ophthalmology Operations Manager to join our team at Blessed Wellness PTE. LTD.
This is a senior leadership role that requires a strong technical understanding of the claims process for medical claims, preferably in a Third-Party Administrator/Managed Healthcare environment.
- Average salary: SGD 8,000 - 12,000 per month
BLESSED WELLNESS PTE. LTD. is a leading provider of ophthalmology services.
We pride ourselves on delivering high-quality care to our patients and strive to create a positive and supportive work environment for our staff.
Job ResponsibilitiesThe successful candidate will be responsible for:
- Providing administrative and secretarial support to the Managing Director/Ophthalmologist
- Drafting medical reports, insurance reports, and presentation reports
- Coordinating with anaesthetists and implant specialists to arrange schedules for internal and external meetings
- Ensuring business growth by developing and researching new equipment and treatments
- Supporting new business development opportunities to improve the company's business portfolio
- Enhancing profitability, productivity, and efficiency throughout the company's operations
- Determining changes in programs or operations
- Participating in business strategy development
- Developing service and operations delivery strategy in alignment with corporate direction
- Leading the clinic Claims and Submission team to a cohesive and high-performing team
- Maintaining company/clinic certifications/licences with government bodies
- Attending and responding to government workforce surveys and other initiatives
- Providing financial counseling to patients to deliver services that meet administrative, legal, ethical, regulatory, and clinic requirements
- Working closely with the Medical Director and Operations Manager to streamline operations and drive change
- Preparing quarterly reports and submissions to Government requirements
To be successful in this role, you will need:
- At least a Diploma in Medical or other Clinical disciplines
- At least 5 years of working experience in Ophthalmology practice
- Strong technical understanding of the claims process for medical claims
- Proficient in TOSP/ICD10 codes, Medi claims, MS/Excel
- Good interpersonal and communication skills
- Resourceful, proactive, and initiative
- Good team building and a positive mindset
- Meticulous in details and good analytical skills
- Able to work in a fast-paced and demanding environment
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