Business Systems Analyst Specialist
1 week ago
- Job Role Overview
We are seeking a skilled Business Systems Analyst to join our team at Wipro Consumer Care Singapore. As a key member of our organization, you will play a crucial role in analyzing business processes and identifying areas for data representation improvement.
- Key Responsibilities
- Work closely with various departments to gather requirements, design solutions, and ensure successful implementation of business systems.
- Analyze business processes and make sense of data to identify areas for improvement.
- Develop and manage Management Information System reports and Dashboards, integrating ongoing requirements and new features based on business user needs.
- Provide user training and support to ensure effective utilization of dashboards and IT solutions.
- Provide first-level SAP helpdesk support when needed, troubleshoot on first-level SAP issues for local operations, and escalate to the vendor if necessary.
- Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades.
- Maintain system protocols by writing and updating procedures.
Requirements
- Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse, and managing analysis platform.
- Experience in Python, SQL (database), Power BI, VBA.
- Degree/Diploma in Computer Science/Information Technology preferred.
- Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade, or management.
- Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
- Programming experience in PowerBI/Power Query. Some knowledge in SAP is a plus.
- Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge.
- Ability to prioritize tasks and manage time effectively.
What's on Offer
Work within a company with a solid track record of success, join a well-known brand within Consumer Health, and have the opportunity to make a positive impact.
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