Business Systems Analyst Specialist

1 week ago


Singapore WIPRO CONSUMER CARE SINGAPORE PTE. LTD. Full time

  • Job Role Overview

We are seeking a skilled Business Systems Analyst to join our team at Wipro Consumer Care Singapore. As a key member of our organization, you will play a crucial role in analyzing business processes and identifying areas for data representation improvement.



  • Key Responsibilities
  • Work closely with various departments to gather requirements, design solutions, and ensure successful implementation of business systems.
  • Analyze business processes and make sense of data to identify areas for improvement.
  • Develop and manage Management Information System reports and Dashboards, integrating ongoing requirements and new features based on business user needs.
  • Provide user training and support to ensure effective utilization of dashboards and IT solutions.
  • Provide first-level SAP helpdesk support when needed, troubleshoot on first-level SAP issues for local operations, and escalate to the vendor if necessary.
  • Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades.
  • Maintain system protocols by writing and updating procedures.

Requirements

  • Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse, and managing analysis platform.
  • Experience in Python, SQL (database), Power BI, VBA.
  • Degree/Diploma in Computer Science/Information Technology preferred.
  • Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade, or management.
  • Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
  • Programming experience in PowerBI/Power Query. Some knowledge in SAP is a plus.
  • Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge.
  • Ability to prioritize tasks and manage time effectively.

What's on Offer

Work within a company with a solid track record of success, join a well-known brand within Consumer Health, and have the opportunity to make a positive impact.



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