Property Support Professional

1 day ago


Singapore beBeeService Full time $2,800 - $4,200
Support Specialist Role Overview

The role of a Support Specialist is a key position in our organization, requiring exceptional communication and interpersonal skills. The successful candidate will be responsible for providing top-notch customer service to both owners and tenants.

The Support Specialist will work closely with the Site Head to facilitate the onboarding process for new owners and tenants, coordinate service requests, and maintain an organized filing system.

  • Customer Service Excellence

As the first point of contact, the Support Specialist will handle phone calls, respond to enquiries, and address complaints with professionalism and poise.

  • Onboarding and Transition

Assist new owners and tenants in the application process for access cards, keys, and season parking, ensuring a seamless transition into their new homes.

  • Service Coordination

Coordinate on-site inspections for technicians and property executives to promptly address residents' service requests, maintaining efficient communication channels.

  • Administrative Efficiency

Manage petty cash vouchers, facility bookings, and compile weekly/monthly submissions for HQ accounts. Establish and maintain an effective filing system to streamline documentation and operations.

Key Requirements
  • Strong Communication and Interpersonal Skills
  • Positive Attitude and Proactive Mindset
  • Detailed-Oriented Individual
  • Proficient in Microsoft Office and Comfortable Using Technology
  • Candidates from Property/Facilities Management, Service Industry, or Hospitality/Tourism/Hotel Management Will Have an Added Advantage
  • Minimum of 'O' Level or Equivalent Qualifications
Why This Opportunity?
  • Lot of Opportunities for Growth and Career Development Within Our Organization
  • Supportive, Collaborative Team That Values Individual Contributions
  • Continuous Learning and Development to Help Advance Your Skills
  • Chance to Work With a Global Leader in Property and Facilities Management

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