Brand Ambassador for Customer Engagement

2 days ago


Singapore CHOW TAI FOOK JEWELLERY SINGAPORE PTE. LTD. Full time

We are seeking a Brand Ambassador for Customer Engagement to join our team at CHOW TAI FOOK JEWELLERY SINGAPORE PTE. LTD.

About the Role

The estimated salary for this role is SGD 65,000 - 85,000 per annum, depending on experience.

Job Description

This is a fantastic opportunity for a skilled CRM Executive to take on a challenging role in developing and executing the company's customer engagement strategy. Key responsibilities include:

  • Developing and implementing strategies to enhance customer retention, loyalty, and lifetime value (CLV).
  • Analyzing customer data and behavior to develop insights and identify target segments for personalized marketing.
  • Working closely with the front-line teams to implement CRM campaigns and monitor customer behaviors.
  • Ensuring all CRM messaging and communications are aligned with the brand's voice and values.

The ideal candidate will have relevant certification in marketing and a minimum of 2 years of experience in branding and marketing. They should also possess excellent writing abilities and interpersonal communication skills, as well as strong analytical skills to interpret customer data and derive actionable insights.

Required Skills and Qualifications
  • Relevant certification in marketing from recognized institutions.
  • Minimum 2 years of experience in branding and marketing.
  • Excellent writing abilities and interpersonal communication skills.
  • Strong analytical skills with the ability to interpret customer data and derive actionable insights.

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