Content Specialist

21 hours ago


Singapore SONOVA CONSUMER HEARING SINGAPORE PTE. LTD. Full time
Job Description

We are seeking a highly skilled Content Specialist to join our team at Sonova Consumer Hearing Singapore PTE. LTD.

The successful candidate will be responsible for creating and implementing authoring templates, producing high-quality user documentation, and managing the production of user documents in collaboration with Purchasing.

The ideal candidate will have a degree or equivalent in a relevant discipline and at least 8 years of experience in technical writing, with proficiency in Adobe software such as Photoshop, Illustrator, InDesign, and FrameMaker.

A strong understanding of XML-based editorial systems is an added advantage.

The salary range for this position is approximately SGD 120,000 - SGD 180,000 per annum, depending on experience.

Responsibilities:
  • Research editorial functionality, release delivery requirements, and determine process flows and technical content.
  • Create and implement authoring templates to shorten the distance from ideation to execution by using text modules.
  • Produce clear written communications with quality visual images for user documentation such as Quick Guides, Instruction Manuals, Safety Guides, etc.
  • Collect input from Development Team, Regulatory Team, and Product Management Team and organize into concise documentation addressing needs and expectations of customers.
  • Upload and manage documentation into the product development platform such as PLM database and Web-CMS.
  • Plan and manage external agencies to produce documentation requirements.
  • Plan and monitor the budget for the external agency for the projects with respective Project Manager.
  • Manage the production of user documents in collaboration with Purchasing.
  • Coordinate translations into easily understandable language.
  • Contribute to developing, improving, and innovating processes and methods used within the role.
  • Keep product documentation up to date through life cycle.
  • Develop plans to ensure you meet project deadlines.
  • Proofread drafts and documentation to ensure accuracy and consistency with publication guidelines.
  • Communicate technical information to stakeholders.
  • Support appropriate maintenance of data systems and structures.
  • Provide active independent support to projects milestones completed in time.
Requirements:
  • Degree or equivalent in relevant disciplines.
  • At least 8 years of relevant experience.
  • Proficient with Adobe software like Photoshop, Illustrator, InDesign, and FrameMaker.
  • Able to solve complex, multi-profession, technical problems.
  • Able to create and lead a popup team to solve problems.
  • Team player and able to provide mentoring and coaching to juniors in the Team.

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