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Computer Hardware and Network Expert

3 weeks ago

Singapore ERP21 PTE LTD Full time

**ERP21 PTE LTD is Hiring**

We are a forward-thinking company that requires a skilled Computer Hardware and Network Expert to join our team.

**The Role**

  • Installation and Repair: Conduct site inspections, installations, repairs, servicing, and maintenance of solutions at customer sites according to manufacturer specifications.
  • Equipment Diagnosis and Repair:** Diagnose and repair equipment and solutions, ensuring relevant updates and patches are applied on-site or through remote diagnostic procedures.
  • Customer Satisfaction:** Ensure customer satisfaction by initiating escalation procedures and following up on open requests.
  • Network Management: Establish and maintain office network accessibility and troubleshoot issues.

**Requirements**

  • Qualifications: Diploma or Degree in Engineering/Computer Science/IT or related field.
  • Experience and Skills:** Minimum 2 years working experience in a technical service role, with proficiency in MS Windows, desktop hardware, and network environments, and strong organizational and interpersonal skills.