
Front of House Service Expert
6 days ago
Role Overview:
We are seeking a Guest Experience Professional to join our Front of House team. As a key member of our reservations team, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.
Responsibilities:
- Greet guests promptly and make them feel welcome
- Manage reservations efficiently through various channels
- Collaborate with Managers to arrange seat plans for each service
- Maintain up-to-date knowledge of our menu offerings and seasonal produce
- Provide personalized service to our guests, addressing their needs and preferences
- Communicate effectively with colleagues to ensure seamless delivery of services
Required Skills:
- Excellent communication and interpersonal skills
- Able to work well under pressure and maintain a calm demeanor
- Familiarity with hospitality industry standards and practices
- Strong problem-solving and critical thinking skills
- Ability to multitask and prioritize tasks effectively
Benefits:
We offer a competitive compensation package, including a monthly sales incentive program, medical and insurance coverage, employee discounts across our venues, and opportunities for professional growth and development.
About Us:
We are committed to creating a positive and supportive work environment that allows our employees to thrive. We believe in recognizing and rewarding individual contributions, while also providing opportunities for learning and growth.
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