Quality Engineer

APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD. is seeking a highly skilled Quality Engineer to join our team. As a Quality Engineer, you will be responsible for developing and applying quality standards in accordance with company and customer requirements. You will also conduct related tests to verify and improve product quality.

Key Responsibilities:

• Develops and applies quality standards in accordance with company and customer requirements.
• Conducts related tests to verify and improve product quality.
• Develops and uses procedures for inspection and testing.
• Prepares documentation for inspection and testing procedures.
• Recommends corrective action for procedural, product, or process deficiencies.
• Gathers operational and test data and evaluates results.
• Evaluates work methods, procedures, and policies.
• Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews, and releases qualification packs.
• Participates in audits.
• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary.
• Reads and interprets technical drawings and specification requirements.
• Reduces qualification cycle time and cost while still meeting quality performance requirements.

Leadership:

• No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving:

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

Interpersonal Skills:

• Explains complex information to others in straightforward situations.

Additional Job Description:

Hardware Manufacturing Customer Experience Quality Engineering position

Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests to verify and improve Product Quality.

Gathers operational and test data and evaluates results.

Develops and uses procedures. Prepares documentation for inspection/testing procedures. Recommends corrective action for procedural, product, or process deficiencies.

Analyzes operational data – extensive analysis with Excel (Pivot and VLOOKUP); Develops and implements recommendations.

Evaluates work methods, procedures, and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews, and releases qualification packs.

Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Reads and interprets technical drawings and specification requirements.

Reduces qualification cycle time and cost while still meeting quality performance requirements.

Responsible for driving Continuous Improvement in the Quality of AMAT's product portfolio.

Eliminates customer complaints and escalations. Participates in and may lead audits.

Work and demonstrate ability to closely lead multi-functional teams including but not limited to: experienced design and development engineers, Quality and Reliability engineers, Supply Chain Management teams, suppliers, and technology partners in order to acquire and implement best known methodologies and deliver a better quality and customer experience than in current portfolio.

Monitors field customer performance of product to identify issues and allow for early investigation and mitigation.

Drives investigation, capture, Root Cause Analysis, Containment, Corrective Action, Process Improvement to prevent issue recurrence, Monitors plans using statistical methods.

Conducts Quality Post-Mortem and documents lessons learned reviews from current and older products to prevent recurrence of Quality issues and drive corrective actions into the next generation product portfolio.

Drives customer escalation resolution (root cause analysis, Containment, Corrective Action, and Process Improvements following the 8D discipline format) to prevent recurrence of problems.

Drives Design, Quality, Reliability, lessons learned, and VoC (Voice of Customer) requirements into new product designs to improve the quality and reliability of new products.

Conducts Quality Post-Mortem and documents lessons learned reviews from current and older products to prevent recurrence of Quality issues and drive corrective actions into the next generation product portfolio.

Drives customer escalation resolution.

Functional Knowledge:

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
• Microsoft Office applications (Excel proficiency required), Power BI.
• Drive investigation 8D/SCAR Root Cause analysis and Corrective Action, Containment, Prevention, Proliferation measures, FMEA, DMAIC, Green Belt Certified or equivalent, Analytical tools (Paretos, Histograms, Ishikawa (Six Elements), Scatter, Control charts, checklists). Prevent recurrence.
• Experience in high volume manufacturing environments.
• Proven track record working and managing customer issues and suppliers Key Performance Indicators (KPIs).
• Manages and coordinates customer PPM (Parts per Million) against supplier PPM, supplier problem solving on time, cost recovery, and supplier warranty indicators.
• Knowledge of Quality systems and measurements, Lean Manufacturing, Advanced Product Quality Planning (APQP), Product Part Approval Process (PPAP), PFMEA, ISO9001, Quality Assurance tools.
• Undertakes special projects as required.
• Leads, Contributes, and supports continuous improvement activities.
• Prepares and presents reports at group meetings and internal customers.
• Understanding of engineering drawings and manufacturing processes.
• Ability to work in a diverse and dynamic environment.
• Planning and prioritizing activities.
• Good communication and interpersonal skills.
• Negotiation and Influencing skills.
• Ability to present data effectively.
• Problem-solving skills.
• Team working skills.
• Analytical skills.
• Time management.
• Understanding of cost and financial impacts.

Business Expertise:

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

Leadership:

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
• Self-motivated individual, Flexible, Adaptable. Optimistic, Self-aware, Open to change.
• Work mostly with minimal supervision Assertive, resilient, and welcomes change and navigates through adversity.
• Shows moral courage, openness, and honesty in all dealings.
• Engages interest and participation of others and has a collaborative approach to working with others.
• Leads, supports groups of technicians and engineers.
• Training skills, provides guidance, and coaches other team members.
• Supports and thrives on company values.

Problem Solving:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Innovative thinking with high-level attention to detail and from original solutions.

Impact:

• Impacts a range of customer, operational, project, or service activities within own team and other related teams; works within broad guidelines and policies.

Interpersonal Skills:

• Explains difficult or sensitive information; works to build consensus.

Travel:

• 0–15%

Education:

• Bachelor's Degree – Mechanical/Electrical Engineering, Computer Science, or related Engineering Technology.
• Advanced Quality Certifications.
• 6–8+ Years of Experience job-related.