Product Support Assistant
1 month ago
As a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance passenger experiences.
Key Responsibilities:- Assist in the preparation and distribution of product information and support materials.
- Coordinate with various departments to ensure timely resolution of product-related issues.
- Handle customer inquiries and provide support via phone, email, and in-person interactions.
- Maintain accurate records of support activities, issues, and resolutions.
- Monitor product performance and provide feedback to the Product Support Manager.
- Participate in regular meetings with the Product Support team to discuss progress, issues, and improvements.
- Support the implementation of new products and services.
- Assist in the preparation of reports and presentations for management.
Eastern & Oriental Express is a luxury train that offers unforgettable journeys through Southeast Asia. We are part of the Belmond global collection of iconic hotels, trains, and river cruises. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.
Requirements:- Previous experience in luxury hospitality experience
- Minimum 3 years of experience in customer service principles and practices.
- Familiarity with product support and troubleshooting processes.
- Excellent communication and interpersonal skills
- Professional and polished appearance
- Flexibility to work a variety of shifts, including weekends and holidays
We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.
International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French, and German, are a benefit. We welcome a diversity of backgrounds, ethnicities, and religions.
Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide.
Benefits:- Competitive salaries and insurance plans.
- Complimentary and preferred rate experiences at our iconic destinations.
- Wellness programs
Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognized chefs, and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.
-
Product Support Assistant
4 weeks ago
Singapur, Singapore Belmond Full timeProduct Support AssistantAs a Product Support Assistant at Belmond, you will be responsible for delivering exceptional service and unforgettable journeys. You will assist in the coordination and execution of support activities for our train operations, providing technical and administrative support to ensure smooth operations and enhance passenger...
-
Product Support Assistant
2 months ago
Singapur, Singapore Belmond Full timeProduct Support AssistantAs a Product Support Assistant at Belmond, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance passenger...
-
Therapy Assistant
4 weeks ago
Singapur, Singapore STROKE SUPPORT STATION Full timeJob SummaryWe are seeking a skilled Therapy Assistant to support our healthcare team at STROKE SUPPORT STATION. As a Therapy Assistant, you will play a vital role in delivering high-quality care to our clients. Your primary responsibilities will include assisting therapists in various therapy disciplines, maintaining therapy facilities and equipment, and...
-
Product Support Assistant
6 months ago
Singapur, Singapore Belmond Full timeAs a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and...
-
Product Support Assistant
6 months ago
Singapur, Singapore Belmond Full timeAs a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance...
-
Part-time Product Support Assistant
4 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Title: Part-time Product Support AssistantWe are seeking a Part-time Product Support Assistant to join our team at LOTTE Travel Retail Singapore.Job SummaryThe Part-time Product Support Assistant will be responsible for receiving incoming stock, assisting in the transfers and returns of outgoing stocks, delivering duty-free orders, and assisting with...
-
Part-time Product Support Assistant
1 month ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Title: Part-time Product Support AssistantWe are seeking a Part-time Product Support Assistant to join our team at LOTTE Travel Retail Singapore.Job SummaryThe Part-time Product Support Assistant will be responsible for receiving incoming stock, assisting in the transfers and returns of outgoing stocks, delivering duty-free orders, and assisting with...
-
Part-time Product Support Assistant
2 months ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Title: Part-time Product Support AssistantJob Summary:We are seeking a Part-time Product Support Assistant to join our team at LOTTE Travel Retail Singapore. As a Part-time Product Support Assistant, you will be responsible for receiving incoming stock, assisting in the transfers and returns of outgoing stocks, delivering duty-free orders, and assisting...
-
Part-time Product Support Assistant
2 months ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Summary:LOTTE Travel Retail Singapore is seeking a Part-time Product Support Assistant to join our team. As a Product Support Assistant, you will be responsible for providing excellent customer service and supporting our retail operations.Key Responsibilities:Receiving and processing incoming stockAssisting in the transfer and return of outgoing...
-
Product Support Consultant
1 month ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeJob OverviewKey Responsibilities:Join a dedicated Support team collaborating with Product developers to assist Client Products utilized by customers globally.Work closely with the Support Lead to address support tickets, investigate issues, and deliver prompt resolutions.Provide training on client products to ensure comprehensive understanding of common...
-
Production Support Coordinator
1 month ago
Singapur, Singapore BASF South East Asia Pte. Ltd. Full timeJob Title: Production Support CoordinatorCompany Overview: BASF South East Asia Pte. Ltd. is a prominent supplier across multiple sectors, established in Singapore with a robust emphasis on chemicals, construction, electronics, personal care, and health and nutrition. With multiple production facilities and a dedicated Human Nutrition Lab, BASF plays a...
-
Product Support Specialist
1 month ago
Singapur, Singapore Oxford Nanopore Technologies Full timeAbout the RoleOxford Nanopore Technologies is a leading biotech company that is revolutionizing the field of genomics. We are seeking a highly motivated and experienced Product Support Scientist to join our Global Support team in the APAC region.Key ResponsibilitiesProvide second-level technical support to the Technical Services team, resolving complex...
-
Product Support Specialist
4 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob SummaryWe are seeking a highly organized and detail-oriented Product Support Assistant to join our team at LOTTE Travel Retail Singapore. As a key member of our inventory management team, you will be responsible for ensuring the smooth receipt, storage, and distribution of products.Key ResponsibilitiesReceive and inspect incoming stock deliveries,...
-
Product Support Specialist
4 weeks ago
Singapur, Singapore Oxford Nanopore Technologies Full timeAbout the RoleOxford Nanopore Technologies is a leading biotech company that is revolutionizing the field of genomics. We are seeking a highly motivated and experienced Product Support Scientist to join our Global Support team in the APAC region.Key ResponsibilitiesProvide second-level technical support to customers and internal teams, resolving complex...
-
Product Support Scientist
4 months ago
Singapur, Singapore Oxford Nanopore Technologies Full timeOxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe.Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology and applications, informatics, engineering, electronics,...
-
Production Assistant
2 months ago
Singapur, Singapore Talent Trader Group Full timeJob SummaryWe are seeking a highly skilled and experienced Production Assistant to join our team at Talent Trader Group. As a key member of our production team, you will be responsible for assisting the manufacturing supervisor in overseeing daily operations, ensuring compliance with quality and safety standards, and training manufacturing operators on...
-
Production Support Engineer
1 month ago
Singapur, Singapore United Overseas Bank Full timeJob SummaryUnited Overseas Bank is seeking a highly skilled Production Support Engineer to join our Technology and Operations team. As a Shift Lead Assistant VP, you will be responsible for investigating production issues, responding to users, and ensuring system availability.Key ResponsibilitiesInvestigate production issues and respond based on production...
-
Production Support Engineer
2 months ago
Singapur, Singapore United Overseas Bank Full timeAbout the RoleThe Technology and Operations function at United Overseas Bank is seeking a skilled Production Support Engineer to join our team. As a Shift Lead Assistant VP, you will be responsible for investigating production issues, responding to users, and ensuring system availability.Key ResponsibilitiesInvestigate and resolve production issues in a...
-
Product Support Specialist
4 weeks ago
Singapur, Singapore Teradyne Full timeOur MissionTeradyne is a leading provider of semiconductor test products, and we are seeking a highly motivated and technically driven Product Support Engineer to join our team. As a key member of our Product Support Engineering team, you will be responsible for providing world-class support to our customers, identifying opportunities to improve our products...
-
Sales and Production Support
6 months ago
Singapur, Singapore Worldwide Business Research Full timeDESCRIPTION Since WBR Singapore began, we’ve aspired to deliver the highest quality business conferences to customers across Asia. Over time, our passion for sales, event production and brand development has set us apart and helped us thrive, and we’re excited for what’s next. We’re seeking to hire a Sales and Production Assistant to support...
