Product Support Assistant
3 days ago
As a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance passenger experiences.
Key Responsibilities:- Assist in the preparation and distribution of product information and support materials.
- Coordinate with various departments to ensure timely resolution of product-related issues.
- Handle customer inquiries and provide support via phone, email, and in-person interactions.
- Maintain accurate records of support activities, issues, and resolutions.
- Monitor product performance and provide feedback to the Product Support Manager.
- Participate in regular meetings with the Product Support team to discuss progress, issues, and improvements.
- Support the implementation of new products and services.
- Assist in the preparation of reports and presentations for management.
Eastern & Oriental Express is a luxury train that offers unforgettable journeys through Southeast Asia. We are part of the Belmond global collection of iconic hotels, trains, and river cruises. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.
Requirements:- Previous experience in luxury hospitality experience
- Minimum 3 years of experience in customer service principles and practices.
- Familiarity with product support and troubleshooting processes.
- Excellent communication and interpersonal skills
- Professional and polished appearance
- Flexibility to work a variety of shifts, including weekends and holidays
We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.
International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French, and German, are a benefit. We welcome a diversity of backgrounds, ethnicities, and religions.
Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide.
Benefits:- Competitive salaries and insurance plans.
- Complimentary and preferred rate experiences at our iconic destinations.
- Wellness programs
Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognized chefs, and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.
-
Product Support Assistant
2 weeks ago
Singapur, Singapore Belmond Full timeProduct Support AssistantAs a Product Support Assistant at Belmond, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance passenger...
-
Product Support Assistant
4 months ago
Singapur, Singapore Belmond Full timeAs a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and...
-
Product Support Assistant
4 months ago
Singapur, Singapore Belmond Full timeAs a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance...
-
Care Coordinator Assistant
2 days ago
Singapur, Singapore STROKE SUPPORT STATION Full timeJob Title: Care CoordinatorThe Care Coordinator is a vital member of our team at STROKE SUPPORT STATION, responsible for providing exceptional support to our clinical team in the assessment, case work, and programmes.As a Care Coordinator, you will work collaboratively with colleagues from other departments to ensure a seamless client experience for our...
-
Part-time Product Support Assistant
2 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Title: Part-time Product Support AssistantJob Summary:We are seeking a Part-time Product Support Assistant to join our team at LOTTE Travel Retail Singapore. As a Part-time Product Support Assistant, you will be responsible for receiving incoming stock, assisting in the transfers and returns of outgoing stocks, delivering duty-free orders, and assisting...
-
Part-time Product Support Assistant
4 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Summary:LOTTE Travel Retail Singapore is seeking a Part-time Product Support Assistant to join our team. As a Product Support Assistant, you will be responsible for providing excellent customer service and supporting our retail operations.Key Responsibilities:Receiving and processing incoming stockAssisting in the transfer and return of outgoing...
-
Product Support Associate
1 week ago
Singapur, Singapore FairPrice Group Full timeJob Title: Associate (Products) (6 months)Job Summary:The successful candidate will provide administrative support to the products division, working closely with the team to ensure seamless day-to-day operations. Key responsibilities include maintaining product listings, coordinating with suppliers, and assisting buyers with various tasks.Key...
-
Accounting Support Specialist
1 week ago
Singapur, Singapore SEAFRONT SUPPORT COMPANY PTE. LTD. Full timeJob SummaryAs an Account Assistant at Seafront Support Company PTE. LTD., you will play a vital role in supporting the accounting department by handling various accounting tasks on a daily basis. Your responsibilities will include preparing financial statements, issuing receipts and invoices, and updating the financial database. You will also be responsible...
-
Product Support Consultant
5 days ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeJob OverviewKey Responsibilities:Join a dedicated Support team collaborating with Product developers to assist Client Products utilized by customers globally.Work closely with the Support Lead to address support tickets, investigate issues, and deliver prompt resolutions.Provide training on client products to ensure comprehensive understanding of common...
-
Administrative Support Specialist
1 week ago
Singapur, Singapore Singapore Aero Support Services Pte Ltd Full timeJob Title: Admin AssistantWe are seeking a highly organized and detail-oriented Admin Assistant to join our team at Singapore Aero Support Services Pte Ltd.Key Responsibilities:Carry out administrative tasks in the GSE and F41 section of Line Maintenance, ensuring seamless operations and efficient workflow.Record and file repair requests, maintaining...
-
Production Support Coordinator
5 days ago
Singapur, Singapore BASF South East Asia Pte. Ltd. Full timeJob Title: Production Support CoordinatorCompany Overview: BASF South East Asia Pte. Ltd. is a prominent supplier across multiple sectors, established in Singapore with a robust emphasis on chemicals, construction, electronics, personal care, and health and nutrition. With multiple production facilities and a dedicated Human Nutrition Lab, BASF plays a...
-
Production Assistant
3 days ago
Singapur, Singapore AIM RECRUIT CONSULTANCY PTE. LIMITED Full timeJob Title: Production AssistantAt AIM RECRUIT CONSULTANCY PTE. LIMITED, we are seeking a highly motivated and detail-oriented Production Assistant to join our team.Roles and Responsibilities:Pre-Production: Prepare materials and packaging materials for daily production.Production Support: Assist in labelling, filling, carrying, and moving products.Quality...
-
Product Support Specialist
2 weeks ago
Singapur, Singapore Oxford Nanopore Technologies Full timeAbout the RoleOxford Nanopore Technologies is a leading biotech company that is revolutionizing the field of genomics. We are seeking a highly motivated and experienced Product Support Scientist to join our Global Support team in the APAC region.Key ResponsibilitiesProvide second-level technical support to the Technical Services team, resolving complex...
-
IT Support Assistant
3 weeks ago
Singapur, Singapore Careers@Gov Full timeCareers@Gov is seeking a highly motivated and detail-oriented individual to join our IT team as an Intern - IT. As an IT Support Assistant, you will play a vital role in providing effective and timely IT services and support to our staff and researchers. Your responsibilities will include assisting with helpdesk and technical support, maintaining IT...
-
Product Support Scientist
3 months ago
Singapur, Singapore Oxford Nanopore Technologies Full timeOxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe.Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology and applications, informatics, engineering, electronics,...
-
Production Support Specialist
7 days ago
Singapur, Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob Title: Production SupportWe are seeking a highly motivated and detail-oriented Production Support professional to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job Summary:The successful candidate will be responsible for providing support on daily production activities in a warehouse environment, ensuring the quality and efficiency of our...
-
Product Support Specialist
3 weeks ago
Singapur, Singapore Oxford Nanopore Technologies Full timeAbout the RoleOxford Nanopore Technologies is a pioneering biotech company that has revolutionized the field of genomics with its cutting-edge sequencing platform. As a Product Support Scientist, you will play a critical role in ensuring the success of our customers in the APAC region.Key ResponsibilitiesProvide second-level technical support to customers,...
-
Product Support Specialist
1 day ago
Singapur, Singapore Oxford Nanopore Technologies Full timeAbout the RoleOxford Nanopore Technologies is a pioneering biotech company that has revolutionized the field of genomics with its innovative sequencing platform. As a Product Support Scientist, you will play a critical role in ensuring the success of our customers in the APAC region.Key ResponsibilitiesProvide second-level technical support to customers,...
-
Production Support Engineer
6 days ago
Singapur, Singapore United Overseas Bank Full timeJob SummaryUnited Overseas Bank is seeking a highly skilled Production Support Engineer to join our Technology and Operations team. As a Shift Lead Assistant VP, you will be responsible for investigating production issues, responding to users, and ensuring system availability.Key ResponsibilitiesInvestigate production issues and respond based on production...
-
Production Assistant
2 weeks ago
Singapur, Singapore Talent Trader Group Full timeJob SummaryWe are seeking a highly skilled and experienced Production Assistant to join our team at Talent Trader Group. As a key member of our production team, you will be responsible for assisting the manufacturing supervisor in overseeing daily operations, ensuring compliance with quality and safety standards, and training manufacturing operators on...