Holistic Healthcare Support Specialist
2 days ago
Total Health Chiropractic PTE. LTD. is a leading holistic wellness center in Singapore, dedicated to delivering exceptional chiropractic care and empowering individuals to lead vibrant, pain-free lives.
About the Role
We are seeking a highly skilled Holistic Healthcare Support Specialist to join our team of passionate professionals. As a key member of our support staff, you will play a pivotal role in ensuring an exceptional patient experience, from initial contact to ongoing care.
Job Description
The successful candidate will be responsible for managing appointments, providing warm and professional welcomes to patients, and supporting chiropractors in delivering tailored care. This includes scheduling and confirming appointments, preparing materials for consultations, and maintaining accurate records. Additionally, the ideal candidate will be able to share valuable insights and guidance with patients about their care plans, exercises, and wellness goals.
Key Responsibilities
- Provide exceptional patient interaction, ensuring a warm and welcoming experience for all visitors
- Manage appointments efficiently, including scheduling, confirming, and follow-ups for X-rays and Report of Findings (ROF) sessions
- Support chiropractors during patient consultations by preparing materials and handling administrative tasks
- Share valuable insights and guidance with patients about their care plans and wellness goals
- Address patient inquiries, resolve concerns promptly, and uphold our service philosophy of Compassion, Respect, Excellence, and Attentiveness (C.A.R.E)
- Maintain clinic cleanliness and organization, ensuring a welcoming and professional environment
Requirements
- Excellent communication skills in English, both spoken and written. Proficiency in Mandarin or another Chinese dialect is a strong advantage
- Strong organizational abilities, with attention to detail and the ability to multitask in a fast-paced environment
- Proficiency in administrative tools, scheduling software, and basic office technology
- Prior experience in healthcare, customer service, or reception roles is an advantage
- A genuine interest in health and wellness, with a proactive and positive attitude
- Ability to remain composed and professional when handling patient concerns or queries
Benefits
- Competitive salary: SGD 45,000 - 55,000 per annum
- Comprehensive training to ensure you excel in your role
- Opportunities for personal and professional growth in a thriving chiropractic practice
- Friendly and supportive team culture
What We Offer
You will be part of a dynamic team that shares your passion for holistic wellness and making a difference in people's lives.
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