Customer Engagement Specialist
1 day ago
We are an organisation that prioritises customer acquisition and retention, driven by the complexity of our industry. To excel in this role, you must possess exceptional interpersonal skills to attract and retain valuable clients.
Key Responsibilities
This position involves maintaining accurate records of existing and incoming clients. You will also be expected to make outbound calls to update existing clients and engage potential new prospects. Your ability to maintain a professional image and adapt quickly is crucial.
Work Environment
As a Customer Engagement Specialist, you will have the opportunity to work independently from home for most of the time. Therefore, effective personal time management is essential for success in this role.
Required Skills and Qualifications
To be successful in this position, you should have strong commodity management skills, Microsoft Excel proficiency, and excellent interpersonal skills. Additional skills include cost management, supervisory skills, shrinkage reduction, selling, payroll management, customer acquisition, trucking experience, cashiering skills, layout optimisation, and people management.
Benefits and Opportunities
Our company offers a competitive salary range of $50,000 - $65,000 annually, depending on your level of experience and location. This salary estimate may vary based on local market conditions and other factors.
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