Slot Floor Operations Specialist

3 days ago


Singapore Marina Bay Sands Pte Ltd Full time

Marina Bay Sands Pte Ltd is committed to delivering exceptional gaming experiences.

We are seeking a highly skilled Slot Floor Operations Specialist to join our team.

About the Role

This is a unique opportunity to work in a fast-paced environment and make a real impact on customer satisfaction.

The successful candidate will be responsible for ensuring the smooth operation of our slot floor, providing excellent customer service, and maintaining high standards of cleanliness and organization.

Key Responsibilities

  • To attend to players' needs in a timely and professional manner
  • To ensure that all slot areas are kept clean and well-stocked with supplies
  • To verify and authorize slot machine transactions, including payouts and fills
  • To ensure that every slot machine is in optimum operational condition
  • To handle customer complaints personally wherever possible, redirecting to relevant authority where necessary
  • To maintain effective communication and information flow throughout the Slot Dept, with other Ambassadors, Supervisors and Shift Managers
  • To protect all assets of the Company and the Slot Department at all times
  • To recognize, acknowledge and nurture new premium slot players
  • To comply with and administer Slot Department attendance guidelines and regulatory, Departmental and Company policies

About You

We are looking for an individual who possesses:

  • A diploma or equivalent qualification
  • One year's experience in slot gaming, preferably in a similar role
  • An electronic gaming technical background is an advantage
  • A good understanding of slot floor operations

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and inclusive work environment

About Us

Marina Bay Sands Pte Ltd is a leading integrated resort located in Singapore. We are committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.


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