
Patient Clinic Manager
2 weeks ago
Job Title: Patient Flow Coordinator
We are seeking a highly skilled and experienced professional to serve as the primary point of contact for patients, external partners, and internal operations.
The ideal candidate will possess a strong customer focus, excellent communication skills, and the ability to adapt quickly to changing situations.
About the Role:
Patient Flow Coordinator Job Description- Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
- Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
- Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
- Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
- Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
- Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
- Excellent interpersonal and communication skills.
- Strong multitasking, prioritization, and independent work abilities.
- Proficiency in Microsoft Office and Google Suite applications.
- Annual Leave - 14 days onwards
- Birthday Leave - We believe employees should take a day off to celebrate their birthday with their loved ones
- FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees' family members
Tell Employers What Skills You Have:
- Healthcare Industry
- Strategic Planning
- Microsoft PowerPoint
- Microsoft Office
- Written English
- Telemarketing
- Healthcare
- Traditional Chinese Medicine
- Career Development
- Customer Care
- Spa
- Wellbeing
- Customer Focus
- Microsoft Word
- Customer Service
- Appointment Scheduling
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