Customer Service Coordinator in Jurong East
5 days ago
Location: Jurong East, Singapore
Working days: 5 days (Rotate shift based on roster)
We offer a competitive salary of SGD $2200 - SGD $3200 per month, depending on experience.
Job Description:
As a School Coordinator at our esteemed music school, you will be responsible for providing exceptional customer service to our students and parents. This includes attending to walk-in and phone enquiries, assisting with student registration and movement, school cashiering, and sales of books.
You will also assist in class coordination, including liaising with students and parents on updates about class schedules. Additionally, you will ensure follow-through on studio maintenance and student movement, provide administration support to teachers, and complete documents for daily collection and submission to our Accounting & Finance Department.
Key Responsibilities:
- Customer Service: Attend to walk-in and phone enquiries from customers, assist in student registration & movement, school cashiering and sales of books, assist in class coordination including liaising with student/parents on update on class schedule.
- Administrative Duties: Ensure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc., provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner, ensure completion of documents for daily collection/submission to Accounting & Finance Department, perform data entry of teacher's fee payment information into computerized system, assist to follow up with student/parents on payment, daily check to ensure that all main power switches are off during store closing.
- Activities: Assist in organizing events/activities such as graduation concert, outdoor performances etc., any other ad hoc duties as assigned.
Requirements:
- Possess at least a Diploma in business administration.
- Candidates must possess at least 1-2 years' experience in music school industry.
- Candidates possessing relevant experience will be considered for Senior position.
This is an excellent opportunity for individuals who are passionate about customer service and have a keen eye for detail. If you are a team player with excellent communication skills, we encourage you to apply.
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