Senior Medical Technology Specialist

7 days ago


Singapore ITS SCIENCE & MEDICAL PTE LTD Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Clinical Application Specialist at ITS Science & Medical Pte Ltd. This is an exciting opportunity to work with cutting-edge medical technology and provide top-notch support to our customers.

Job Description
  • Provide extensive pre and post-sales support for medical and hospital Point-of-Care Testing (POCT) Solutions/Products to our customers.
Key Responsibilities:
  • Offer on-site user application support to customers through visits, phone calls, and email communications.
  • Assist the sales team in tender presentations and product demonstrations.
  • Work closely with Product Managers and/or Service Units to set up system parameters, run evaluations, correlations, and validations based on hospital protocols.
  • Collaborate with service engineers during installations as required.
  • Conduct user training and operator certification, including safety reporting and escalation.
  • Manage workflow in single or multi-site settings to enhance efficiency across all laboratory disciplines with Laboratory Information System (LIS) solutions.
  • Provide LIS support for laboratories and Hospital Information System (HIS) support, including operation, maintenance, and troubleshooting of Point-of-care instrumentation systems.
  • Accurately document and track changes made to Point-of-care instrumentation systems.
Requirements:
  • Candidates must possess at least a Diploma or equivalent with a background preferably in any point-of-care (POCT) instrumentation system and Health Information and Technology.
  • Prior work experience from point-of-care instrumentation systems in local government or private institutions would be an added advantage.
  • Familiarity with HIS or LIS systems support is essential.
  • Excellent communication and presentation skills (well-versed in both spoken and written English) are necessary.
  • Good computer skills, especially in MS Office (Word / Excel / PowerPoint), are also required.
  • Candidates should be well-disciplined, self-motivated, and able to work independently.
  • Meticulous and organized personalities are preferred.
  • A positive attitude and willingness to learn and adapt are essential qualities for this role.

The estimated salary for this position is $6,000 - $8,000 per month, depending on experience.



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