Heavy Machinery Operations Manager
4 weeks ago
Heavy Machinery Service Manager
SG > Changi
We are seeking a skilled Heavy Machinery Service Manager to oversee the end-to-end service management process, ensuring efficiency and quality at every step. The ideal candidate will have experience in managing a team of technicians and service personnel, providing guidance, support, and training as needed.
Key Responsibilities:
- Oversee the service management process, from work order creation to completion.
- Manage a team of technicians and service personnel, providing guidance and support.
- Utilize ERP software to schedule appointments, assign tasks, and track progress.
- Monitor inventory levels and coordinate with vendors for replenishments.
- Maintain strong communication with customers, providing updates and addressing concerns.
- Analyze performance metrics and generate reports to identify areas for improvement.
About TCR Group:
TCR Group is a leading provider of heavy machinery services, committed to delivering exceptional customer experiences and operational excellence.
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