Elevate Your Career as a Brand Ambassador

2 weeks ago

Singapore beBeeEducation Full time $90,000 - $110,000
Key Responsibilities

The ideal candidate will be responsible for delivering comprehensive brand training programs, covering brand storytelling, product knowledge, selling skills, and customer service excellence. The role also involves designing and implementing learning conferences and events, conducting regular store visits to assess training effectiveness, and providing individualized coaching.

The Assistant Education & Training Manager will work closely with Maisons, commercial teams, and retail personnel to enhance the sales ambassdor's expertise in brand knowledge, product understanding, service excellence, and retail sales techniques.

The key performance indicators (KPIs) for this role include measuring the impact of training initiatives on sales, customer satisfaction, and employee engagement.

Required Skills and Qualifications
  • At least 5 years' experience in Training Delivery, Facilitation, and Content Development.
  • Experience within the Travel retail/retail industry is essential, experience with luxury Wine & Spirits is a must.
  • Holder of Level 2 Wines & Spirits Education Trust (WSET) or above and any psychometric accreditation would be an advantage.
  • Independent and a self-starter; able to work with minimum supervision.
  • Exceptional communication, presentation, and interpersonal skills – ability to network well.
  • Highly motivated with growth mindset and ability to be both hands-on and strategic.
  • High level attention to detail and a commitment to excellence in execution.
  • Inspiring, people-focused, entrepreneurial, innovative.
  • Digital savvy and good understanding of adult learning to deliver effective and interactive training sessions.
Benefits

The successful candidate will have the opportunity to join a world-renowned organization with a rich heritage and a passion for crafting exceptional experiences. They will be part of a diverse and inclusive team, working together to shape the future of the company.

The role offers a competitive salary, benefits package, and opportunities for career development and growth.

About Us

We are a leader in the luxury wines, champagnes, and spirits industry, with a presence in 5 global regions and a commitment to sustainability and social responsibility.

Our company values innovation, creativity, and collaboration, and we are looking for individuals who share these values and are passionate about making a difference.

Join our team and be part of a dynamic and exciting journey that will take you to new heights and challenges your skills and abilities.

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