Business Process Improvement Specialist

1 month ago


Singapore Singtel Full time

About Singtel

Singtel is a leading communications technology group in the Asia-Pacific region, empowering every generation through its innovative and customer-centric approach.

Estimated Salary: SGD 3,500 - SGD 5,000 per month

The Sales Commission team at Singtel is seeking a highly motivated and detail-oriented Business Process Improvement Specialist to join our dynamic team. As a key member of our team, you will be responsible for conducting interviews, observing business processes, and recommending solutions for improvement.

About the Role

  • Conduct thorough analyses of current operational processes and work instructions to identify areas for improvement
  • Develop detailed documentation of operation processes & procedures and work instructions in accordance with given timelines
  • Recommend process improvements and solutions to enhance efficiency and productivity
  • Perform other duties as assigned by the manager

Requirements and Qualifications

  • Pursuing a Degree in Business Management or a relevant field
  • Able to commit to a 6-month internship
  • Strong foundation in Microsoft Office, including MS Visio
  • Meticulous, hardworking, and able to meet deadlines
  • Good observation and listening skills
  • Proactive and able to take initiative
  • Good interpersonal, communication skills, and a good work attitude
  • Able to work independently and as part of a team

Career Growth and Benefits

As a Business Process Improvement Specialist at Singtel, you will have opportunities to grow professionally and personally, working with a talented and diverse team. We offer competitive salaries, attractive benefits, and a stimulating work environment that fosters innovation and creativity.



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