IT Support Professional

1 week ago


Singapore SMART FORTE CONSULTING LLP Full time
Job Opportunity
We are seeking a skilled IT Support Engineer to provide top-notch onsite desktop support services. As an IT Support Professional, you will be responsible for troubleshooting computer hardware and software issues, as well as providing assistance to all users with logged IT-related incidents.

About the Role
This is a great opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service. You will be part of our dynamic team at SMART FORTE CONSULTING LLP, working mostly in the East/Central areas. The role involves 5 days of work per week, with a competitive salary package up to $3000.

Key Responsibilities
  • Provide onsite desktop support services to ensure seamless IT operations.
  • Troubleshoot computer hardware and software issues efficiently.
  • Assist all users with logged IT-related incidents, escalating when necessary.
  • Maintain accurate records of requests using the ITSM system.
  • Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.

Requirements
  • Diploma/Nitec in IT, Computer Engineering, Electronics or related fields.
  • Welcome entry-level candidates; training provided from basic to build a strong IT foundation.

What We Offer
  • A competitive salary package up to $3000.
  • Ongoing training and development opportunities.
  • The chance to work in a dynamic and supportive team environment.


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