Digital Commerce Operations Specialist
1 week ago
eCommerce Fulfilment Specialist Retail support 1028 is a dynamic role that requires a strong passion for delivering exceptional customer experiences across various digital platforms. As a key member of our team, you will be responsible for processing e-commerce orders and inventory updates with precision and accuracy.
Responsibilities
This role involves managing e-commerce sales and promotions by maintaining product content, images, pricing, and uploading them on the eCommerce Channels and website. You will also oversee inventory levels to ensure timely restocking and handle all customers' enquiries in a professional manner. Furthermore, you will contribute to social media campaign management, creating engaging content, and analysing campaign data to improve online presence.
Retail Support
Your responsibilities extend to serving walk-in customers at our physical retail store, replenishing stocks, picking, and preparing goods for delivery. To excel in this role, you must possess strong communication skills, hands-on experience with eCom Marketplace Channel, and minimum 2 years of experience in a related field.
Benefits
This position offers an attractive salary of $2,500, providing you with a stable financial foundation as you embark on your career journey. We are committed to fostering growth and development within our team, offering opportunities for skill-building and progression.
Requirements
To succeed in this role, you should have excellent organisational skills, attention to detail, and proficiency in handling multiple tasks simultaneously. Familiarity with digital marketing tools, such as Facebook and Instagram, is essential. Additionally, you should possess strong analytical skills, enabling you to make informed decisions based on data analysis.
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