Internship: Group Operations and Technology

2 weeks ago


Singapur, Singapore OCBC Bank Full time
Job Description

Role Summary

We are seeking a highly motivated and detail-oriented intern to join our Group Operations team. As an intern, you will have the opportunity to work on various projects, including the development of a ticket dashboard and automation of IT processes.

Key Responsibilities

  • Develop a ticket dashboard using PowerBI or similar tools to analyze team performance and identify areas for improvement.
  • Automate IT processes and scripts to streamline operations and improve efficiency.
  • Collaborate with the team to identify opportunities for automation and scripting.
  • Develop a problem ticket analysis dashboard to identify frequent reoccurring issues and end-user pain points.
  • Drive the root cause analysis of top 10 recurring issues and identify opportunities for automation.
  • Collaborate with the team to create end-user self-help documentation on Confluence.
  • Develop and deploy chatbot intents to improve user experience.
  • Monitor the effectiveness of the chatbot and enhance utterances to improve hit rate.

Requirements

  • Strong data visualization skills using tools like Tableau or Power BI.
  • Proficiency in IT skills, including Microsoft Office, Jira Software, Knime, Firebase, and AWS.
  • Programming skills in languages like HTML, CSS, JavaScript, Python, Java, SQL, PHP, Dart, and Swift.

What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.



  • Singapur, Singapore Capital Group Full time

    Investment Operations Internship OpportunityCapital Group invites university undergraduates to apply for an internship opportunity within Investment Operations. This 10-week internship will provide valuable experience in delivering key capabilities to Capital's investment and distribution groups.Key Responsibilities:Support the operational aspects of...


  • Singapur, Singapore Capital Group Full time

    Investment Operations Internship OpportunityCapital Group invites university undergraduates to apply for an internship opportunity within Investment Operations. This 10-week internship will provide valuable experience in delivering key capabilities to Capital's investment and distribution groups.Key Responsibilities:Support the operational aspects of our...


  • Singapur, Singapore OCBC Bank Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our Group Operations and Technology team as an intern. The successful candidate will have the opportunity to work on various projects, including the development of a HPSM Ticket dashboard, problem ticket analysis, and chatbot intents.Key Responsibilities:Develop a HPSM...


  • Singapur, Singapore OCBC Bank Full time

    Job Description:Key Responsibilities:Collaborate with the Validation team to ensure timely and accurate trade verification in the treasury system, and investigate trade disputes/discrepancies.Drive process improvement and system automation initiatives to enhance efficiency and productivity.Develop and implement new ways of working and behavior across the...


  • Singapur, Singapore OCBC Bank Full time

    Job DescriptionAs an Intern in Group Operations, you will be responsible for analyzing user stories and use cases to ensure their validity and feasibility. You will work closely with team members during the project delivery lifecycle, managing and performing system, integration, user acceptance, and regression testing. Additionally, you will detect and track...


  • Singapur, Singapore Capital Group Full time

    As part of our 2025 10-week internship program, Capital Group warmly invite for university undergraduates to apply for an internship opportunity within Investment Operations! This will be a 10-week internship between 12 May to 18 July 2025. Capital Group’s Investment Operations Group focuses on delivering several key capabilities to Capital’s...


  • Singapur, Singapore Capital Group Full time

    Internship Opportunity with Capital GroupCapital Group is inviting university undergraduates to apply for an internship opportunity within the Europe-Asia Client Group (EACG). This 10-week internship will provide a unique chance to gain hands-on experience in the commercialization of investment products and client experience.About the RoleThe Asset Class...


  • Singapur, Singapore Capital Group Full time

    As part of our 2025 10-week internship program, Capital Group warmly invite for university undergraduates to apply for an internship opportunity within Europe-Asia Client Group (EACG)! This will be a 10-week internship between 12 May to 18 July 2025. The Capital Group’s Europe-Asia Client Group focuses on delivering superior investment products and...


  • Singapur, Singapore OCBC Bank Full time

    Job DescriptionRole SummaryWe are seeking a highly motivated and detail-oriented intern to join our Group Operations team. As an intern, you will have the opportunity to work on various projects, including the development of a ticket dashboard and the improvement of operation processes through automation and scripting.Key ResponsibilitiesDevelop a ticket...


  • Singapur, Singapore OCBC Bank Full time

    Job DescriptionRole SummaryWe are seeking a highly motivated and detail-oriented intern to join our Group Operations team. As an intern, you will have the opportunity to work on various projects, including the development of a ticket dashboard and automation of IT processes.Key ResponsibilitiesDevelop a ticket dashboard using PowerBI or similar tools to...


  • Singapur, Singapore Capital Group Full time

    Investment Operations InternshipCapital Group invites university undergraduates to apply for an internship opportunity within Investment Operations. This 10-week internship will provide a unique chance to engage with our business partners and deliver timely and accurate results measurement and analysis for Capital Group's Lux Funds suite of mutual funds and...


  • Singapur, Singapore Capital Group Full time

    Investment Operations Internship OpportunityCapital Group invites university undergraduates to apply for an internship opportunity within Investment Operations. This 10-week internship will provide valuable experience in client trade execution activities across the Asia Pacific region.Key Responsibilities:Shadow traders in daily workflow and tasksAssist/lead...


  • Singapur, Singapore Capital Group Full time

    Internship Opportunity in Business ManagementCapital Group is seeking highly motivated and talented university undergraduates to join our 10-week internship program in the Europe-Asia Client Group (EACG). This internship will provide a unique opportunity to gain hands-on experience in business management and operations, while contributing to the success of...


  • Singapur, Singapore Capital Group Full time

    Capital Group Investment Operations InternshipCapital Group invites university undergraduates to apply for an internship opportunity within Investment Operations. This 10-week internship will provide a unique chance to engage with our business partners and deliver timely and accurate results measurement and analysis for Capital Group's Lux Funds suite of...


  • Singapur, Singapore OCBC Bank Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our Group Operations team as an Intern. The successful candidate will be responsible for assisting in the validation of trades in our treasury system, ensuring timely and accurate processing.Key ResponsibilitiesAssist in the validation of trades in our treasury system,...

  • University Internship

    4 months ago


    Singapur, Singapore PSA Singapore Full time

    University Internship - Infocom Technology (2024) Job no: 493478 Work type: Internship Categories: Internship We encourage applicants from a wide range of academic backgrounds as internship opportunities are available in Accounting and Finance, Corporate Communications, Engineering, Human Resources, Infocomm Technology and Operations. An...


  • Singapur, Singapore Capital Group Full time

    As part of our 2025 10-week internship program, Capital Group warmly invite for university undergraduates to apply for an internship opportunity within Investment Operations! This will be a 10-week internship between 12 May to 18 July 2025. Capital Group’s Investment Operations Group focuses on delivering several key capabilities to Capital’s...

  • Operations Internship

    2 weeks ago


    Singapur, Singapore OCBC Bank Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Operations Intern to join our team in Group Operations and Technology. As an Operations Intern, you will be responsible for analyzing user stories and use cases to ensure their validity and feasibility.Analyze user stories and use cases to ensure their validity and feasibilityWork closely...


  • Singapur, Singapore Capital Group Full time

    As part of our 2025 10-week internship program, Capital Group warmly invite for university undergraduates to apply for an internship opportunity within Investment Operations! This will be a 10-week internship between 12 May to 18 July 2025. Capital Group’s Investment Operations Group focuses on delivering several key capabilities to Capital’s...


  • Singapur, Singapore Capital Group Full time

    As part of our 2025 10-week internship program, Capital Group warmly invite for university undergraduates to apply for an internship opportunity within Investment Operations! This will be a 10-week internship between 12 May to 18 July 2025. Capital Group’s Investment Operations Group focuses on delivering several key capabilities to Capital’s...