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IT System Analyst

2 months ago

Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time
Job Title: IT System Analyst

Company Overview:

Recruit Now Singapore Pte. Ltd. is a leading provider of industrial vehicles, with over 4 decades of experience in the automotive industry. We lease high-end vehicles to our 41,000 customer base and have been their first-choice partner for many years.

Job Summary:

We are seeking a highly skilled IT System Analyst to join our team. The successful candidate will be responsible for delivering on-site support for our CRM system, ensuring smooth operations and addressing any technical issues or user queries.

Key Responsibilities:

  • Participate in the Microsoft Dynamics CRM 2013 Upgrade Project
  • Deliver on-site support for our CRM system, ensuring smooth operations and addressing any technical issues or user queries
  • Proactively gather and consolidate user feedback, analyzing and documenting suggestions, concerns and enhancement requests
  • Conduct training sessions for existing sales users, providing ongoing guidance and assistance
  • Collect and consolidate user feedback and follow up with the vendor
  • Continuously update and maintain user manuals to ensure they reflect the latest features, enhancements and best practices of the CRM system

Requirements:

  • Educational qualification in IT / Computer Science or equivalent. Fresh graduates welcome to apply, training will be provided
  • Proficiency with Windows OS
  • Experience with Microsoft Dynamics CRM or other Microsoft products will be an added advantage

Interested candidates may apply by submitting their resume. Only shortlisted applicants will be contacted.