Customer Service Representative for Cafe Experience

6 days ago


Singapore A WAY OF LIFESTYLE PTE. LTD. Full time

A WAY OF LIFESTYLE PTE. LTD. is seeking a dedicated and service-oriented individual to join our team as a Customer Service Representative for a cafe experience.

As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the cafe runs smoothly, and maintaining high standards of hygiene and safety.

We offer a competitive salary of SGD 35,000 per annum, depending on experience.

Job Description

Our ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

The successful candidate will be responsible for:

  • Providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise;
  • Maintaining a clean and organized workspace, adhering to health and safety standards;
  • Assisting with inventory management, ordering supplies as needed, and ensuring efficient operations;
  • Promoting sales and specials, working collaboratively with colleagues to achieve sales targets;
  • Supporting staff development, providing training and guidance as needed;
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills;
  • A positive attitude and strong work ethic;
  • The ability to work effectively in a fast-paced environment;
  • Basic knowledge of coffee and menu items;
  • Familiarity with cash handling and point-of-sale systems;
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
Benefits

We offer a range of benefits, including:

  • A competitive salary of SGD 35,000 per annum;
  • Choice of 5 or 6 day work week;
  • Joining bonus;
  • Growth opportunities for career development;
  • Meals provided during work hours;

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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