Global Banking and Private Wealth Services Officer
10 hours ago
We are seeking a highly skilled and experienced professional to join our team as a Global Banking and Private Wealth Services Officer.
About Bank of SingaporeAt Bank of Singapore, we pride ourselves on our commitment to delivering exceptional service and creating long-term value for our clients. We achieve this through our unique approach, which combines the strength of a global bank with the agility and expertise of a boutique financial institution.
We promote a culture of openness, teamwork, and fairness, and we invest in our people through our programmes that develop them on both professional and personal levels. Our attractive remuneration packages are complemented by non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices.
If you have passion, drive, and the will to succeed, we encourage you to rise to the challenge today.
Job DescriptionThe successful candidate will be responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. This role requires a high level of professionalism, discretion, and attention to detail, as well as excellent communication and interpersonal skills.
Your key responsibilities will include:
- Providing administrative and client service support to Relationship Managers servicing Private Banking clients
- Responding to all client enquiries and instructions and providing resolution to most issues and requests
- Monitoring transactions and activities in client accounts
- Supporting RMs in the provision of financial advisory services to clients
- Maintaining client data and reports, such as contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
- Handling administrative duties, including scheduling appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials
- Coordinating with Product Groups, Operations, and other functional areas as necessary
- Ensuring adherence to internal and external regulations and policies at all times
To be considered for this role, you should possess the following qualifications and experience:
- Minimum 3-5 years of relevant experience in client servicing, operations, or sales support within financial institutions
- Bachelor degree or diploma from reputable institutions
- Strong understanding of financial products and services
- Excellent interpersonal, communication, and client interfacing skills
- Meticulous, strong attention to details
- Possess a future-oriented mindset, strive to innovate, and adapt to changes
- Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
- Ability to thrive in a fast-paced environment and remain empathetic, passionate, and resilient
- Preferably CACS certified
- Proficiency in Japanese is required as this role supports Japanese clients
We offer a competitive salary range of SGD $80,000 - $120,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off. We also offer opportunities for professional growth and development, including training programs, mentorship, and career advancement opportunities.
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