Career Growth Opportunity Representative

2 weeks ago


Singapore beBeeCustomer Full time $4,500 - $6,000
Job Title: Customer Service Representative

Are you looking for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with a fast-growing BPO company.

Work with the world's most loved brands and be part of an awesome team. Be home, belong, and start your journey to success.

Key reasons to join our team

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspace
  • Engaging activities and recognition programs
  • Strong learning and development plans for career growth
  • Positive culture for success
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements

What is your mission?

You'll help us deliver excellent service to partner brands by performing these tasks:

  • Handle phone call enquiries of current and prospective members in respect to airline industry programmes.
  • Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
  • Maintain member accounts whenever there are changes in their profiles.
  • Advise on latest promotions and mechanics including send programme related collaterals and forms.
  • Manage feedback/complaints and liaise with backend support to resolve members' issues.
  • Meet daily KPI requirement.

Who are we looking for?

  • Candidate must possess at least a GCE 'N' levels in any field.
  • Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
  • Strong time management skills and amenable to work rotating shifts.
  • Exposure to strong customer-orientated environment is an added advantage.
  • Possess strong analytical skills to identify cause of problems & recommend solutions.
  • Comfortable working with computers and multiple systems.
  • Excellent verbal and written communication skills in English.

Benefits

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspace
  • Engaging activities and recognition programs
  • Strong learning and development plans for career growth
  • Positive culture for success

Join Our Team Today



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