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Job Summary
We are seeking a skilled Senior Business Systems Analyst to join our team at IHiS. The ideal candidate will have at least 8 years of experience in developing, implementing, and maintaining IT systems, as well as 5 years of experience as a business analyst.
Key Responsibilities
- Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
- Work with internal and external stakeholders to identify the data sources required for the dashboards / indicators.
- Interpret data and verify the data structure.
- Obtain and confirm the Budgetary Quotations from the source systems and vendors.
- Review and critique vendors' design and solution efforts and recommend effective and cost-saving solutions.
- Ensure that the interface specifications meet the IHiS data governance, guidelines and policies.
- Monitor the data deliverables and ensure timely availability of data for Development, UAT and production.
- Plan and coordinate end-user training for any system implementations or enhancements.
- Assist to manage vendors to achieve Key Performance Indicators / Service Level Agreements and help with reviews of contractual Terms & Conditions.
- Assist Manager / Senior Manager to formulate application implementation strategies.
- Identify data and business gaps within organization's information systems by analyzing existing systems and workflows.
- Support positive project-vendor relationships and resolve conflicts.
- Support the team in defining project requirements, tracking and documentation.
- Manage and track project risk and issues.
- For each project, support the following tasks:
- Develop an application Project Charter and Project Schedule.
- Develop a risk assessment and mitigation plan.
- Work closely with other source systems to assess the impact and dependencies.
- Review project progress and the meeting of project milestones.
- Review Plan and conduct / co-ordinate the data UAT by working with the end-users.
- Ensure acceptance of the system by the users.
- Ensure audit conformance throughout the project life cycle.
- Prepare post implementation review.
Requirements / Qualifications
- At least 8 years' experience in IT Projects.
- Must have involved in at least two full SDLC cycles.
- Strong Analytics skills with the ability to collect, organize, and analyze the data.
- Solid understanding in Business Analyst.
- Familiar with MS SQL Server.
- Prior work on experience on ETL tools (Informatica preferred).
- Ability to diagnose and troubleshoot problems in a logical and orderly manner with root cause analysis.
- Strong problem solving skills and ability to think outside the box.
- Ability to work independently.
- Experience in vendor management / project management.
- Solid understanding and hands on experience in all phases of project lifecycle.
- Experience in budgeting (costing, cost evaluation analysis etc.).
- Experience in various procurement methodology e.g. RFQ, RFP etc.
- Experience in writing approval papers.
- Being a creative problem-solver, make choices and take responsibility for their own actions.
- Ability to interact with all levels of stakeholders.
- Having good communication skills (written and spoken).
- Degree in Computer Science, Computer Engineering or equivalent.
About Us
IHiS is a leading provider of healthcare information technology solutions. We are committed to delivering high-quality patient care and improving health outcomes through innovative technology and collaboration.