Service Management Process Specialist

4 weeks ago


Singapur, Singapore WomenTech Network Full time

About the Role

We are seeking a skilled Service Management Process Specialist to join our team at Kyndryl. As a key member of our team, you will be responsible for designing, implementing, and improving service management processes and practices for our customers.

Key Responsibilities

  • Develop and implement service management processes and practices that align with customer goals and industry standards.
  • Monitor and measure the performance of service management processes and identify areas for improvement.
  • Provide training and guidance to customers on service management best practices.
  • Collaborate with customers and stakeholders to understand their requirements and expectations.
  • Manage and coordinate service management process documentation and communication.

What We Offer

As a Service Management Process Specialist at Kyndryl, you will have the opportunity to work with a diverse group of talented professionals and gain valuable management and organizational skills. You will also have access to state-of-the-art resources and Fortune 100 clients, allowing you to innovate and build new capabilities.

Requirements

To be successful in this role, you will need a bachelor's degree in IT, computer science, or a related field, and at least 5 years of experience in designing and implementing service management processes and practices. You will also need strong knowledge of service management frameworks and standards, as well as excellent analytical, problem-solving, and communication skills.



  • Singapur, Singapore DBS Bank Full time

    Job SummaryDBS Bank is seeking a highly skilled and detail-oriented Business Process Specialist to join our team. As a Business Process Specialist, you will play a critical role in ensuring the smooth onboarding of users and compliance with regulatory requirements.Key ResponsibilitiesPerform pre-processing of applications received and ensure that onboarding...


  • Singapur, Singapore Snaphunt Full time

    The OpportunityWe are seeking a highly detail-oriented and organized individual to join our team as a Data Processing Specialist.Key Responsibilities:Verify all incoming documents against a provided list from clients.Prepare documents for scanning by removing bindings, staples, and tags.Scan documents using a production scanner.Conduct quality control checks...

  • Intrawise Specialist

    4 weeks ago


    Singapur, Singapore Wise Full time

    About the Intrawise Specialist RoleThe Intrawise Specialist is an intermediate-level position in Wise's Third Party Management Team. This role involves driving independent projects to achieve Wise's mission and measuring their impact. As an Intrawise Specialist, you will gain a solid understanding of internal services, how Wise leverages its scale to support...


  • Singapur, Singapore Zurich Insurance Company Full time

    Underwriting Services SpecialistAt Zurich Insurance Company, we are seeking a highly skilled Underwriting Services Specialist to join our team. As an Underwriting Services Specialist, you will play a critical role in ensuring the smooth operation of our Commercial Insurance business.Key Responsibilities:Assist in policy processing activities, ensuring...

  • Operations Specialist.

    5 months ago


    Singapur, Singapore Millennium Management Full time

    Operations Specialist The role involves managing trade lifecycle of daily trading activities of all portfolio managers trading Equity and Fixed Income products across APAC region, as well as leading projects and initiatives and providing control framework and supervision within the Asia Core Operations team. Candidate will be required to review and analyze...


  • Singapur, Singapore Prudential plc Full time

    Job Title: Medical Services SpecialistAt Prudential plc, we are committed to providing exceptional service to our customers. As a Medical Services Specialist, you will play a crucial role in assisting customers with their medical claims and policy management needs.Key Responsibilities:Assist customers with submitting claims to third-party insurersFollow up...


  • Singapur, Singapore Kuok Group Full time

    Contribute to the Digitalization of Crewing ProcessesWe are seeking a highly motivated and analytical individual to join our team as a Crewing Process Specialist. In this role, you will be responsible for contributing to the digitalization of our crewing processes.Key Responsibilities:Create automated forms for information collection and document workflows...


  • Singapur, Singapore Reckitt Full time

    Process Improvement SpecialistReckitt is seeking a Process Improvement Specialist to join our team in West Singapore. As a key member of our manufacturing team, you will be responsible for developing and delivering productivity pipeline by working with Productivity team and the PLT team.Your Key ResponsibilitiesFocus on developing and delivering productivity...


  • Singapur, Singapore U3 Full time

    K2 Business Process Automation SpecialistU3 Infotech is seeking a highly skilled K2 Business Process Automation Specialist to join our team. As a key member of our technology solutions team, you will be responsible for designing, developing, and maintaining business process automation solutions using K2 Five and .NET.Key Responsibilities:Design and develop...


  • Singapur, Singapore KPMG - Singapore Full time

    Actuarial Services SpecialistKPMG - Singapore is seeking a highly motivated and dynamic Actuarial Services Specialist to join our growing team. As an Actuarial Services Specialist, you will play a significant role in offering a wide range of actuarial consultancy services in the insurance and financial services industry.Key Responsibilities: Participate in...


  • Singapur, Singapore Aon Full time

    Reinsurance Client Services SpecialistAon is a global leader in risk management and insurance brokerage. We are seeking a highly skilled Reinsurance Client Services Specialist to join our team.About the RoleThe Reinsurance Client Services Specialist will be responsible for providing exceptional client service to our reinsurance clients. This includes...


  • Singapur, Singapore OCBC Bank Full time

    Job DescriptionAs a Remittance Processing Specialist at OCBC Bank, you will be responsible for verifying and authorizing remittance transactions within approved limits. Your role will involve liaising with customers and branches to resolve discrepancies and ensuring timely resolution of customer queries and complaints.Key ResponsibilitiesVerify and authorize...


  • Singapur, Singapore Singtel Full time

    At Singtel, we're committed to empowering every generation through innovative technology. As an IT Service Management Specialist, you'll play a crucial role in delivering exceptional support services to our customers.Key Responsibilities:Receive, log, and prioritize incoming ITSM support requests and issues.Manage issues and requests through to resolution,...


  • Singapur, Singapore Balyasny Asset Management L.P. Full time

    Job SummaryWe are seeking a highly skilled Risk Management Specialist to join our team at Balyasny Asset Management L.P. The ideal candidate will have a strong background in risk management and a proven track record of analyzing and mitigating complex risks.Key ResponsibilitiesOwn the risk monitoring and oversight of a set of portfolios with a cross-asset...


  • Singapur, Singapore Balyasny Asset Management L.P. Full time

    Job SummaryWe are seeking a highly skilled Senior Payroll Specialist to join our team at Balyasny Asset Management L.P. in the role of Senior Payroll Specialist, APAC.Key ResponsibilitiesPerform daily payroll department operations with high accuracy and attention to detail.Manage workflow to ensure all payroll transactions are processed timely and...


  • Singapur, Singapore Micron Full time

    Transforming Information for a Better WorldAt Micron, we're passionate about using our expertise to drive innovation and make a positive impact on society. As a Process Control Specialist, you'll play a critical role in helping us achieve our vision.Responsibilities and TasksMaintain and optimize Process Management Data/Systems and Site Change Management...

  • Service Specialist

    4 weeks ago


    Singapur, Singapore Siemens Pte Ltd Full time

    Service SpecialistWe're looking for a skilled Service Specialist to join our team at Siemens Pte Ltd. As a Service Specialist, you will be responsible for performing operation and maintenance tasks, resolving hardware and software faults, and ensuring our systems are up to snuff and ready to roll.You'll make a difference in:Master Maintenance Magic: Perform...


  • Singapur, Singapore Prudential plc Full time

    Job Title: Customer Servicing Solution ManagerAt Prudential plc, we are committed to creating a culture of diversity and inclusion, where our people, customers, and partners thrive. We are seeking a highly skilled and experienced Customer Servicing Solution Manager to join our team.Job Summary:This role is responsible for driving performance monitoring,...


  • Singapur, Singapore Evonik Full time

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development...


  • Singapur, Singapore Kuehne+Nagel Full time

    Sea Logistics Process Excellence SpecialistSingapore, Singapore | Frachttransport und Kundenservice | Vollzeit | SG2101138As a Sea Logistics Process Excellence Specialist at Kuehne+Nagel in Singapore, you’ll focus on improving and optimizing sea logistics processes to enhance operational efficiency and customer satisfaction. This role involves analyzing...