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Senior Rehabilitation Team Assistant
2 months ago
The Role
Key Responsibilities
- Provide exceptional front desk support, including answering phone calls and scheduling appointments
- Respond to inquiries regarding rehabilitation services, ensuring timely and accurate information
- Manage cashiering and insurance-related matters for the department, maintaining confidentiality and accuracy
- Oversee patient records, ensuring up-to-date and secure storage
- Perform other duties as assigned by management
Requirements
- Excellent customer service skills, with a focus on patient satisfaction
- Strong interpersonal and communication skills, with the ability to work effectively with diverse stakeholders
- At least 2 years of experience in a healthcare setting, preferably in a rehabilitation or administrative role