Customer Order Handler

1 week ago

Singapore beBeeResolution Full time $80,000 - $100,000
Job Title

The Customer Resolution Specialist is a key role in the Material, Logistics and Suppliers organization.

This specialist will be responsible for handling customer inquiries related to material orders.

  • Process and administer material orders received from customers in a timely manner.
  • Build and maintain strong customer relationships through quick response times and honest/qualified responses to customer requests and inquiries.
  • Proactively update customers on the status of enquiries and deliveries.

Responsibilities:

  • Handle customer complaints and follow-up of customer requests in coordination with involved departments.
  • Organize and conduct regular account meetings with responsible departments to share information and maintain a global view of customer activity, discussing order-related issues to reduce the possibility of escalation.
  • Measure and utilize key performance indicators (KPIs) to manage material order activity and produce order activity reports for customers, account teams, and management.
  • Assist, coordinate, and prepare reports on operational topics and participate in customer meetings as required.
Requirements

To be successful in this role, you should have:

  • Diploma with 2 or more years' experience in customer service in a dynamic environment, preferably from the aerospace industry.
  • Excellent working knowledge of MS Office applications, especially Excel and PowerPoint.
  • Knowledge of Lotus Notes tools and SAP would be advantageous.
  • Candidates with basic shipping knowledge, including transportation of dangerous goods and INCO terms, will have an added advantage.

  • Customer Care Handler

    2 weeks ago

    Singapore MacGregor Full time

    **Purpose of the position**: We are looking for a Customer Care Handler who will perform timely activities associated with the customers’ orders as well as maintain good relations with stakeholders. The location of the position is Singapore. This is a six-month contract position. **Main tasks and responsibilities**: - Frequent contact with counterparts...

  • Customer Care Handler

    2 weeks ago

    Singapore MacGregor Full time

    MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor._ **Purpose of the...

  • Material Handler

    1 day ago

    Singapore MARINAA CONSTRUCTION PTE. LTD. Full time

    A Material Handler pulls and verifies materials and supplies on production orders. They maintain in-process inventory at work centers by delivering or opening products for clients. Material Handlers also keep loading areas and machinery clean.Material handling is the movement, protection, storage and control of materials and products throughout...

  • Handler Specialist

    5 days ago

    Singapore beBeeEngineering Full time $80,000 - $120,000

    Job Summary:We are seeking a highly skilled Associate to join our team. As an Associate, you will play a crucial role in managing the lifecycle of new handlers, ensuring their compatibility with design rules, and identifying and resolving handler-related issues.Key Responsibilities:Manage new handler buy-off lifecycle, including documentation, system...

  • Freight Handler

    5 days ago

    Singapore beBeeCustomerService Full time $4,000 - $4,800

    Job RoleWe are seeking a skilled and experienced Freight Handler to join our team. This role is responsible for ensuring the timely and accurate delivery of goods to our customers.This position requires excellent customer service skills, strong communication and interpersonal skills, and the ability to work independently in a fast-paced environment.Deliver...

  • Warehouse Handler

    1 week ago

    Singapore beBeeWarehouseHandler Full time $2,500 - $3,500

    Job Title: Warehouse HandlerWe are seeking a highly organized and detail-oriented Warehouse Handler to join our team. The successful candidate will be responsible for receiving, organizing, and shipping goods in a fast-paced warehouse environment.The ideal candidate will have excellent communication skills, be physically fit, and possess a strong attention...

  • Medication Handler

    5 days ago

    Singapore beBeeMedicationHandler Full time $3,200 - $4,500

    Job DetailsJob Title: Medication HandlerJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Medication Handler.The successful candidate will be responsible for receiving, storing, and dispatching finished products in a fast-paced environment.Key Responsibilities:Receive and store finished products in accordance...

  • Material Handler

    1 week ago

    Singapore AEROSPEC SUPPLIES PTE LTD Full time

    **Responsibilities** - Perform warehouse function in receiving, QC inspection, issuing, picking and shipping parts with accuracy, on-time and in accordance with instructions in MOE and company’s policy. - Perform warehouse function work with proper planning and prioritize work and process timely, effectively and accurately. AOG orders should be receipted...

  • Handler System Specialist

    7 days ago

    Singapore beBeeElectronics Full time $4,000 - $8,000

    Job Title:Handler System SpecialistJob Description:This is a unique opportunity to work in a dynamic environment where you will be responsible for managing the lifecycle of handler systems, including documentation, system updates, and procedure standardization. You will also assess and improve handler capabilities to meet production and customer needs.Key...

  • Handler Lifecycle Manager

    2 weeks ago

    Singapore beBeeElectronics Full time $4,000 - $8,000

    System Handler SpecialistWe are seeking a System Handler Specialist to join our team. As a key member of our organization, you will be responsible for managing the lifecycle of new handler buy-offs, including documentation and system updates.The ideal candidate will have a strong understanding of manufacturing and quality processes, as well as experience...