Technical Success Consultant
18 hours ago
**About OutSystems Singapore PTE. LTD.**
We are a leading provider of low-code development platforms, empowering customers to build apps quickly and efficiently.
**Salary:** $120,000 - $180,000 per annum (estimated)
**Job Description: Senior Technical Success Manager**
We are seeking an experienced Technical Success Manager to join our team in Singapore. As a Technical Success Manager, you will be responsible for delivering exceptional customer service and ensuring the successful adoption of our low-code platform by our strategic customers.
**Responsibilities:
- Develop and implement customized technical adoption plans to drive growth in technology proficiency among our customers.
- Mentor and coach customers on the use of our platform, identifying and preventing potential issues through regular technical reviews.
- Collaborate with internal teams, including sales, product, and support, to ensure seamless delivery of services and advocate on behalf of our customers' needs.
- Catalog and share common customer issues with other OutSystems teams to promote knowledge sharing and best practices.
- Deliver key updates on the OutSystems product roadmap to our customers.
**Requirements:**
- 8+ years of experience in Mobile/Web application development.
- 5+ years of experience as Technical Team Lead / Technical Coach / Technical Account Manager.
- OutSystems development and administration experience is preferred.
- Ability to manage and grow existing enterprise customer relationships by delivering relationship-based support.
- Strong technical knowledge of web, API, and Mobile development, including the Microsoft ecosystem.
- Practical knowledge of modern IT Ecosystem, including cloud providers and container technologies.
- Excellent written and verbal communication skills in English.
**Benefits:**
- A competitive salary range of $120,000 - $180,000 per annum.
- An opportunity to work with a global team of talented individuals.
- A dynamic and innovative work environment that encourages creativity and growth.
- A comprehensive benefits package, including health insurance and retirement plan.
**What We Offer:**
We provide our employees with opportunities for vertical career progression, lateral moves, and skill mastery. Our company culture emphasizes global collaboration, growth, and innovation, and we encourage our employees to ask why and challenge the status quo.
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