Technical Network Lead
3 days ago
About the Role:
The role of a Technical Network Lead for Asia Infrastructure is crucial in overseeing and maintaining the network infrastructure across the region. As part of our Global Team, you will play a key role in designing, building, optimizing, and ensuring the security and reliability of our network systems.
You will collaborate with entities across the region to achieve these goals, working closely with teams to ensure seamless communication and effective problem-solving.
Responsibilities:- Design and evolve the APAC Shared Offices Network in line with Central strategy and policies
- Deploy enterprise-level firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
- Act as the primary point of contact for entities within Shared Offices or those joining Shared Offices.
- Analyze network traffic and performance to identify bottlenecks or potential security risks.
- Develop and implement network security strategies, collaborating with security teams to protect critical assets.
- Manage Network Inventories and ensure warranty/maintenance readiness for critical equipment across the Network in the region.
- Maintain detailed network documentation, change management procedures, and disaster recovery plans.
- Oversee network troubleshooting efforts, mentoring operations members and entity peers to resolve complex issues.
- Support Network Central by being the Regional Network expert for:
- Oversee network troubleshooting efforts, mentoring operations members and entity peers, and leading root cause analysis of complex issues.
- Responsible for on-site operations in the Singapore Telco Node on behalf of the Network Central team.
- Manage network-related projects for Singapore Telco Node, preparing configurations, and collaborating with vendors and central teams.
- Ensure adherence to Network Central standards throughout the region.
- Capture new Network topics from entities and communicate any deviations from standards to the Central team.
- Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
Preferred Qualifications:
- A minimum of 10 years of extensive network administration experience, including leadership or mentorship roles.
- In-depth knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
- Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages efficiently.
- Strong communication and collaboration abilities, effective in both technical and non-technical settings.
- Experience working in a multinational environment with complex organizations and teams.
- A customer-oriented mindset with a focus on problem-solving and constant service improvement rendered by internal/external teams.
- Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
- Capability to lead P1/P2 Incidents to help resolve network incidents.
We Offer:
- An estimated annual salary range of SGD 120,000 - SGD 180,000, depending on qualifications and experience.
- A competitive benefits package, including medical and dental insurance, retirement plan matching, and paid time off.
- Opportunities for professional growth and development within a dynamic organization.
- A collaborative work environment that values innovation, teamwork, and employee satisfaction.
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