
Chief Onboarding Technology Strategist
1 week ago
Onboarding Engineering Lead
Job Description:As Onboarding Engineering Lead, you will play a pivotal role in enabling global business growth by building scalable, secure onboarding infrastructure. You will own both the technical direction and people leadership of the Onboarding team, collaborating across Product, Risk, Data, and Design to deliver customer-first solutions that unlock growth worldwide.
- Lead & Mentor: Manage, coach, and grow a team of frontend and backend engineers, fostering a collaborative, inclusive, high-performing environment.
- Hands-On Leadership: Drive architecture and technical design for scalable KYC and onboarding systems, providing technical guidance and elevating engineering standards.
- Build Scalable Onboarding Systems: Lead development of microservices in Java/Kotlin, supporting global identity verification, liveness checks, and risk-based operations.
- Collaborate Cross-Functionally: Partner with Product, Risk, and Compliance teams to align technical solutions with regulatory requirements and customer experience.
- Promote Operational Excellence: Define and measure SLOs for reliability and performance, improving observability, monitoring, and incident response.
- Ensure Security & Compliance: Champion secure coding practices, robust authentication/authorization, and proactive vulnerability management.
- Innovate & Improve: Explore automation and AI-driven solutions to scale onboarding and enhance fraud detection.
- Engineering Leader: 8+ years in backend/distributed systems engineering, with 2+ years of management experience.
- Systems Thinker: Strong expertise in building scalable, fault-tolerant microservices.
- Domain Familiarity: Experience in fintech, onboarding, KYC, or compliance systems is a plus.
- Customer-Centric: Empathetic toward customer onboarding pain points; balance security and UX.
- Data-Driven: Strong analytical mindset, leveraging data to improve systems and outcomes.
- Mentor & Bar Raiser: Committed to growing engineers and raising engineering quality.
- Clear Communicator: Able to translate technical concepts for stakeholders at all levels.
- Ownership-Driven: Proactive, accountable, and able to drive projects to success end-to-end.
- Impact: Shape the onboarding engine — the foundation of global business growth.
- Growth: Build your leadership career in a fast-paced, innovative fintech.
- Collaboration: Work with world-class engineers, product leaders, and compliance experts.
- Innovation: Drive adoption of AI, data, and automation in onboarding.
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