Investor Services Resiliency Strategist

6 days ago


Singapore CITIBANK N.A. Full time

We are looking for an experienced Investor Services Resiliency Strategist to join our team in Singapore.

The role involves developing and implementing technology operational resilience strategies to improve platform resilience, avoid operational impacts and deliver stable solutions for clients.

The ideal candidate will have strong subject matter expertise from at least one of the Investor Services lines of business and a minimum of 10 years' experience working in Investor Services functions/projects.

Responsibilities include programme management of multiple streams of deliverables, partnering with incumbent teams to deliver, and overseeing implementation of identified deliverables as per plan.

The selected candidate will also be required to analyze and identify root causes or risk events, review risk and resilience data to identify insights, and develop, maintain and communicate key metrics, OKRs, KPIs to monitor and demonstrate measurable improvements in resiliency.



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