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Patient Care Advocate
2 weeks ago
The Patient Experience Associate plays a vital role in ensuring patient comfort and safety under the supervision of trained nurses. This individual establishes positive rapport with patients to improve their hospital experiences and delivers psycho-social care.
Main Responsibilities:
- Collaborate with healthcare teams to provide basic caregiving activities, ensuring patient comfort and safety at all times
- Foster positive relationships with patients to enhance their hospital experiences and create a supportive environment
- Deliver comprehensive psycho-social care to patients from diverse backgrounds, addressing their emotional and social needs
Key Requirements:
- Minimum educational qualifications include GCE "N"/"O"/"A" levels with 4 years of working experience in a similar field
- Exceptional interpersonal and communication skills, particularly beneficial for those who can speak multiple dialects
- A team player with excellent collaboration skills, able to work effectively with colleagues across various levels
- A strong passion for caring for others and ability to empathize with patients from different walks of life
- Flexibility to perform rotating shifts (AM and PM) and adapt to deployment within 2 work sites under SingHealth Community Hospitals