Electronics Technician
1 week ago
We are looking for a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.
The ideal candidate will have excellent communication and problem-solving skills, as well as a strong understanding of electronics and semiconductor technology. You will be working closely with our engineering team to resolve technical issues and provide training and support to our customers.
Your responsibilities will include:
- Providing remote technical support to customers via phone, email, and chat.
- Troubleshooting complex technical issues and providing solutions.
- Maintaining accurate records of customer interactions and technical issues.
- Collaborating with the engineering team to develop and implement new technical procedures and processes.
In addition to your technical skills, you will need to possess excellent communication and interpersonal skills. You will be working closely with internal stakeholders and external customers, so it is essential that you can communicate complex technical information in a clear and concise manner.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we would love to hear from you
Skills and Qualifications:
- Bachelor's degree in Electronics, Computer Science, or related field.
- Minimum 2 years of experience in a technical support role.
- Strong understanding of electronics and semiconductor technology.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary and benefits package.
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