
Transform Your Career with a Leadership Role
1 week ago
At HSBC, we are committed to providing world-class service to our customers. As a Customer Service Leader, you will play a critical role in achieving this goal by setting specific and measurable goals for the Contact Center aligned with the Annual Operating Plan.
Key Responsibilities:
- Develop sales management tools to enhance productivity
- Ensure smooth business operations
- Collaborate with various teams within HSBC such as CVM, Marketing Analytics, and Marketing to create new products/offers and optimize database usage
Requirements:
- Graduate/post-graduate degree
- Over 10 years of experience, including 5 years in telesales and 3 years in independent business management
- Strong interpersonal, communication, and team management skills
Benefits:
- Culture that values all employees and fosters continuous professional development
- Flexible working arrangements
- Promotes growth in an inclusive and diverse environment
HSBC is committed to treating all employees fairly and without bias. We encourage applicants from diverse backgrounds to apply. Your personal data shared during the application process will be handled in accordance with applicable laws.
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