Customer Service Representative Position in a Dynamic Call Centre Environment

2 weeks ago


Singapore Recruit Express Pte Ltd Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our dynamic call centre team as a Customer Service Representative.

About the Role

This is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing exceptional customer service to clients via phone calls, resolving their queries, and addressing their concerns.

Responsibilities
  • Answer incoming calls from customers requiring assistance with various inquiries or issues
  • Fulfill customer service functions by responding to customer queries and providing accurate information
  • Address customer complaints and resolve issues efficiently and professionally
  • Complete special projects assigned by management
Requirements
  • Minimum GCE 'A' Levels or Diploma in any field
  • No prior experience required; all training provided
  • Ability to start work immediately
Working Conditions

This is a full-time position that requires excellent communication skills, attention to detail, and the ability to multitask. As a Customer Service Representative, you will be working in a call centre environment with a focus on delivering exceptional customer experiences.

What We Offer

In exchange for your hard work and dedication, we offer a competitive salary package, including:

  • A salary of SGD 45,000 per annum, commensurate with experience
  • Ongoing training and development opportunities to enhance your skills and career growth


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