Recreation Supervisor
5 hours ago
We are seeking a highly skilled and motivated individual to join our team as a Recreation Supervisor at MANDAI RESORTS PTE. LTD.
About the RoleAs a Recreation Supervisor, you will be responsible for leading and enhancing our guests' experience with your leadership skills and commitment to providing outstanding service. This is an excellent opportunity to work in a dynamic and fast-paced environment, utilizing your creativity and expertise to design and implement engaging recreational programs and activities tailored to guests of all ages.
Key Responsibilities- Oversee the daily operations of the Recreation department, ensuring that pools, gyms, and other recreational facilities are well-maintained and safe for guests to use.
- Lead, train, and motivate the team to deliver exceptional guest experiences, fostering a culture of excellence and teamwork.
- Design, implement, and evaluate engaging recreational programs and activities, taking into account the interests and needs of our diverse guest base.
- Interact with guests to promote recreational offerings, gather feedback, and create a welcoming environment that encourages repeat visits.
- Address any guest inquiries or concerns promptly and professionally, demonstrating a customer-centric approach.
- Ensure that all recreational areas adhere to safety regulations and standards, conducting regular inspections and implementing necessary measures to maintain a clean and safe environment.
- Monitor inventories and materials, controlling costs and maintaining efficient resource allocation.
- Work closely with other hotel departments, such as events and catering, to coordinate activities and enhance the overall guest experience.
- Maintain accurate records of participation, guest feedback, and program success, using data to identify areas for improvement and inform future initiatives.
- Diploma or a Professional Certificate in Recreation Management, Hospitality Management, or a related field.
- 1 – 3 years of experience in recreational management, preferably in a supervisory role.
- Experience in a luxury hotel or resort setting would be advantageous.
- Strong leadership and team management skills, with a proven track record of creating and executing engaging recreational programs.
- Excellent interpersonal and communication skills, with a customer-centric approach.
- Certification in First Aid and CPR is preferred.
SGD $50,000 - SGD $70,000 per annum (dependent on qualifications and experience).
Why Join Us?At MANDAI RESORTS PTE. LTD., we offer a unique and exciting opportunity to work in a dynamic and fast-paced environment, surrounded by a talented team of professionals who share a passion for delivering exceptional guest experiences. If you are a motivated and creative individual who thrives in a collaborative and supportive atmosphere, we encourage you to apply for this exciting opportunity.
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