Business Intelligence Analyst

4 days ago


Singapore ShopBack Full time
About ShopBack

ShopBack is a leading shopping, rewards, and payments platform in Asia-Pacific. With over 45 million shoppers across 12 markets, we facilitate more than half a million transactions daily for over 20,000 online and in-store partners.

Job Title: Business Intelligence Associate

We are seeking a highly organized and adaptable Business Intelligence Associate to join our team. As a key member of our business intelligence function, you will play a critical role in driving business decisions with data-driven insights.

Responsibilities:
  • Data Analysis and Insights:
  • Collect, analyze, and interpret data from various sources to support our General Manager and other business units.
  • Develop and maintain dashboards and reports that provide real-time insights into key performance indicators (KPIs) and business metrics.
  • Identify trends, patterns, and anomalies in data to inform strategic and operational decisions.
  • Collaboration with Business Functions:
  • Work closely with the General Manager to understand business objectives and align data initiatives accordingly.
  • Partner with different departments (marketing, finance, operations) to provide analytical support and data-driven recommendations.
  • Assist in setting measurable goals and tracking performance against targets.
  • Project Management:
  • Lead end-to-end BI projects, from initial scoping and data collection to analysis, reporting, and implementation.
  • Define project goals, timelines, and deliverables in collaboration with stakeholders.
  • Ensure timely and accurate delivery of BI projects, meeting the needs of the business.
  • Data Governance and Quality:
  • Establish and enforce data governance policies to ensure data accuracy, consistency, and security.
  • Monitor data quality and address discrepancies or data-related issues promptly.
  • Training and Support:
  • Provide training and support to team members and other stakeholders on using BI tools and interpreting data.
  • Act as a subject matter expert on data analysis and BI methodologies.
Requirements:
  • Minimum 3 years of experience, preferably in a fast-paced environment.
  • Knowledge of Excel and SQL are a must; Python is preferred.
  • Solid analytical skills with an understanding of links to commercial business.
  • Highly organized and able to manage multiple projects simultaneously.
  • Highly adaptable, self-driven, and motivated individual with the ability to thrive in a fast-paced startup environment.
  • Able to communicate effectively in English to collaborate with cross-functional teams regionally.
What We Offer:
  • Estimated annual salary range: $80,000 - $110,000 depending on location and experience.
  • Hybrid working and work-from-anywhere benefit.
  • Competitive compensation.
  • Transparent career progression paths and learning opportunities.
  • Candid, open, and collaborative culture.
  • Talented and driven teammates across the world.
  • Fun-filled activities and celebrations all year round.


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