Equipment Operations Manager
4 weeks ago
Main Responsibilities
- Oversee the daily operations of the Equipment Warewash department, ensuring smooth running and optimal performance.
- Liaise with various stakeholders, including Technical, Building, Pestpro, and Engie teams, to coordinate maintenance and improvement plans for the Warewash/GBU.
- Collaborate with Airline representatives and SATS Airline Relationship Managers to address equipment shortages, loading plan changes, and other ad-hoc requests.
- Participate in monthly Service Level Agreement (SLA) audits with SQ line ops team to ensure compliance with outgoing flights.
- Communicate with Sats Aero Laundry to resolve discrepancies and changes in requirements.
- Deploy service crew effectively in ware wash and GBU and work with the service provider to maximize output.
- Review work methods and introduce improvements to increase productivity and efficiency, reducing costs.
- Fairly distribute workload and delegate tasks as necessary.
- Respond to QA queries and prioritize responses to planned/surprise QA/safety audits.
- Ensure Equipment area operations and required records are in place for/during audits.
- Ensure cleaning of airline's equipment meets stipulated guidelines.
- Investigate and rectify Equipment-related CCVRs.
- Oversee the ELP team and ensure timely publication of ELPs.
- Issue instructions to Equipment staff on equipment changes.
- Ensure Supervisor submits safety reports, flight delay, and accident reports.
- Supervise and control all staff and contractors in the Equipment Section, enforcing Liquidated Damages (LD) recording and imposition.
- Perform other duties assigned by management.
Staffing Duties
- Conduct staff counselling sessions for MC/lateness/disciplinary matters and issue warning letters.
- Conduct recruitment interviews for incoming staff.
- Enforce staff to take leave during their balloted periods.
- Maintain discipline and cooperation among staff.
Administrative Duties
- Check and approve ongoing invoices for contractors.
- Reply Operational Discrepancy Reports (ODRs) promptly with explanations and evidence of rectifications.
- Organize and coordinate monthly operational meetings with SQ.
- Coordinate with Technical/Building and raise CEAs where necessary.
- Conduct annual budgeting for the Equipment section.
Key Requirements
- Bachelor Degree with at least 3 years of relevant work experiences.
- Good management and leadership skills.
- Strong analytical and technical skills.
- Able to work in a fast-paced environment and handle stress.
SATS values diversity, equity, and inclusion. #LI-JC1
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