Equipment Operations Manager

4 weeks ago


Singapore SATS Full time

Main Responsibilities

  • Oversee the daily operations of the Equipment Warewash department, ensuring smooth running and optimal performance.
  • Liaise with various stakeholders, including Technical, Building, Pestpro, and Engie teams, to coordinate maintenance and improvement plans for the Warewash/GBU.
  • Collaborate with Airline representatives and SATS Airline Relationship Managers to address equipment shortages, loading plan changes, and other ad-hoc requests.
  • Participate in monthly Service Level Agreement (SLA) audits with SQ line ops team to ensure compliance with outgoing flights.
  • Communicate with Sats Aero Laundry to resolve discrepancies and changes in requirements.
  • Deploy service crew effectively in ware wash and GBU and work with the service provider to maximize output.
  • Review work methods and introduce improvements to increase productivity and efficiency, reducing costs.
  • Fairly distribute workload and delegate tasks as necessary.
  • Respond to QA queries and prioritize responses to planned/surprise QA/safety audits.
  • Ensure Equipment area operations and required records are in place for/during audits.
  • Ensure cleaning of airline's equipment meets stipulated guidelines.
  • Investigate and rectify Equipment-related CCVRs.
  • Oversee the ELP team and ensure timely publication of ELPs.
  • Issue instructions to Equipment staff on equipment changes.
  • Ensure Supervisor submits safety reports, flight delay, and accident reports.
  • Supervise and control all staff and contractors in the Equipment Section, enforcing Liquidated Damages (LD) recording and imposition.
  • Perform other duties assigned by management.

Staffing Duties

  • Conduct staff counselling sessions for MC/lateness/disciplinary matters and issue warning letters.
  • Conduct recruitment interviews for incoming staff.
  • Enforce staff to take leave during their balloted periods.
  • Maintain discipline and cooperation among staff.

Administrative Duties

  • Check and approve ongoing invoices for contractors.
  • Reply Operational Discrepancy Reports (ODRs) promptly with explanations and evidence of rectifications.
  • Organize and coordinate monthly operational meetings with SQ.
  • Coordinate with Technical/Building and raise CEAs where necessary.
  • Conduct annual budgeting for the Equipment section.

Key Requirements

  • Bachelor Degree with at least 3 years of relevant work experiences.
  • Good management and leadership skills.
  • Strong analytical and technical skills.
  • Able to work in a fast-paced environment and handle stress.

SATS values diversity, equity, and inclusion. #LI-JC1



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