Sales and Team Leadership Specialist
5 days ago
Aureus Group is seeking a seasoned Sales and Team Leadership Specialist to lead and mentor a team of Customer Service Executives in achieving company goals. This individual must possess strong organizational and sales skills, extensive product knowledge, and exceptional customer service capabilities to promote the company and its programs effectively.
Key Responsibilities:
- Conduct daily outbound sales calls to generate leads
- Achieve monthly sales, lead generation, and conversion targets set by management
- Mentor team members to achieve individual targets and provide on-the-ground support
- Handle incoming phone calls and emails in a timely and professional manner
- Organize sales activities and events to drive lead generation and conversions
- Retain existing customers through effective problem-solving and ensure high-quality service standards
- Foster center growth through excellent customer service and mitigate student turnover
- Exceed assigned closure or conversion rate target for trials to enrollments
- Develop and execute teacher growth plans to meet monthly targets
Hiring Criteria:
- At least 2-3 years of experience in customer service, with 1 year in a manager-level position
- Availability to work retail hours and weekends
- Strong adaptability and leadership skills
- Excellent written and spoken English proficiency
- Goal-driven individuals with task prioritization and focus on driving center growth
- Positive, extroverted, and outgoing personality with a passion for customer service
Benefits:
- Gross Salary: SGD 4,000 - SGD 4,500 per month
- Performance and Incentive Bonuses
- Medical and Insurance Coverage
- Work-life balance with 14 days of Annual Leaves and Sick Leaves
- In-house Learning, Development, and Training
- Professional Career Development Opportunities
- Complimentary Music Lessons
- Vibrant and Supportive Company Culture
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